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Batteries Plus
- Battery Stores
- Wylie, TX
About this business
Location details
2901 FM 544 Suite 100, Wylie, TX, 75098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Went in at 6PM on Saturday evening needing my cell phone battery replaced. John was super nice and professional, and had it done in less than an hour. Highly recommend!
I rarely leave reviews, but the experience at this battery store was frustrating enough to warrant one. The customer service was absolutely terrible staff were rude, dismissive, and seemed completely uninterested in helping me find the right battery for my car. When I asked a few basic questions, they clearly had no real knowledge about automotive batteries and gave me conflicting or incorrect information. I left feeling more confused than when I walked in. Definitely not a place I’d recommend if you need reliable advice or ... read more
Very rude, dishonest and unapologetic employee. I came to this shop to program a second key fob for my car. My original key was fully functional before the visit. The employee mentioned there was a chance the new key might not work and said I’d have to pay $20 if the attempt failed — and 69 if it is a success, which I found unusual, but I agreed. After the programming attempt, not only did the new key not work remotely, but my original working key also lost all remote functions. Despite this, I was still charged and the empl... read more
Shocking employee behavior to say the least. Dismissively told that warranty is valid for one year. When I questioned that assertion, I was asked to produce a receipt. The employee looked at it and said I should go to the store where I purchased the battery. When I told him that I was simply inquiring about the specific warranty for my purchase, the employee reiterated his earlier statement. So I asked him to look up the specific order in the corporate records. Lo and behold he was totally unapologetic when he realized his m... read more
Good service and easily swapped my battery out for warranty that was showing bad. Thank you :)
Frequently asked questions about Batteries Plus
How is Batteries Plus rated?
Batteries Plus has a 3.8 star rating with 46 reviews.
When is Batteries Plus open?
Batteries Plus is open now. It will close at 7:00 p.m.
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