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Bath & Body Works

3.3

About this business

Location details

3575 NM-528, Rio Rancho, NM, 87144, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.330 reviews
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Jennifer Keryte's profile image
Jennifer Keryte 
on Google
3 days ago

This store is the best. It is quite a drive for me but I'm going to come to this one from now on. All the staff are so friendly and helpful and Pamela is especially sweet. You can tell that they all enjoy working here. They greet you as soon as you come in and tell you about all the specials. Thank you for another great shopping experience! 

Victoria Martinez's profile image
Victoria Martinez 
on Google
4 months ago
Tom White's profile image
Tom White 
on Google
6 months ago

Definitely not happy with B&BW refund / exchange policy. My family bought me the wrong fragrance many months ago but, of course, threw away the receipt. The fragrance was apparently on sale at $49.95 vs. the usual $59.95. So... pay the difference of $10, right? Nope.... since I didn't have the receipt, the "trade-in" value of the cologne was $9 !! What? Did it go bad in the bottle? I've bought hundreds of dollars worth of their products, but with this stupid, shortsighted policy.... I have plenty of other options... 

david Silver's profile image
david Silver 
on Google
7 months ago

I usually never write reviews but never have I ever seen such an unprofessional manger ( Kim was on her name tag) speak to not only customers but her employees with such disrespect!!! I went in with my wife so she can do some shopping, not only was Kim in our face spraying random perfumes the second we walked in (didn’t even ask us if we want to smell it!) as well which led to my wife having an allergic reaction, she did the same to other customers that came in after us. As we continued shopping we could hear Kim yelling acr... read more

Vanny Tee's profile image
Vanny Tee 
on Google
8 months ago

I’ve always wanted to come into this location for about a year, but didn’t because of my record of not feeling welcome in New Mexico I didn’t want to try another place just to feel out of place. I finally went in Tuesday night. I felt totally out of place, the associates on the floor were friendly to everyone else, but turned the other way at me. When I was getting ready to pay both cashiers were with other customers and when one was done, she left when she realized it was me next. I ended up putting everything back and left... read more

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Frequently asked questions about Bath & Body Works

How is Bath & Body Works rated?

Bath & Body Works has a 3.3 star rating with 30 reviews. 

When is Bath & Body Works open?

Bath & Body Works is open now. It will close at 9:00 p.m.  

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