Bassett Furniture

Shane Simms 

on Google

3 years ago

Spent thousands of dollars and three months waiting for our couch. Finally arrived today and it had multiple scuffs and tears and even minor stains in various places. Already getting the run around with Bassett customer care telling us we'd have to go through the store for a refund and the store telling us we have to do everything through Bassett customer care. If you're looking for quality, this ain't it. 

Kelsey Worley 

on Google

4 years ago

*Disclaimer: I promise reading to the end will save you a headache if you are contemplating placing an order through Bassett* I placed an order in-store at the Bassett Furniture - Dallas, TX location in early September. The process was relatively simple and straight forward and I was told that my order (the top section of the Bella Bookcase) would be ready for delivery in mid-November. Great. Patient and understanding of any and all delays caused by COVID and the upcoming holidays, I waited until early December to call regar... read more

Lynda Bliss 

on Google

4 years ago

The new store manager at the Knox Henderson location in Dallas, Texas is amazing. The store Manager is Cynthia. Cynthia is so awesome!!! I have had all of my questions answered and I am so very impressed with her professionalism. Nice having a caring manager who cares about each detail. The Bassett store in Dallas is so amazing and beautiful!! Great place to find furniture to enjoy for many years. I give a huge five stars !!!!! 

Lia F. 

on Google

4 years ago

Lynda Bliss was our wonderful designer. She came out to our new house, at no charge, and then presented a floor plan with the new suggested furniture. Then the fun began when we played with fabrics she showed us. Oh, I love turquoise!