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BASS Imaging Center
- Healthcare
- Walnut Creek, CA
About this business
BASS Imaging and Radiology Center
Location details
2637 Shadelands Dr, Walnut Creek, CA, 94598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience here. Very unprofessional and disorganized.
Best MRI ever, first class technoloy,friendly technician and staffing
Worst customer service ever. Paid $500 for mri. Was told prior to that coded bill would be included. Was given a basic receipt. Requested the actual coded bill again and was told that no one was available in billing. Called back the next day and was told that if I wanted to come and pick up the bill I was more than welcomed. Arrived and was given the same receipt. Just got the bill over two months later and being treated very rudely by a woman who identified herself as Kelly Chin the office manager. She actually told me she ... read more
Poor instructions and poor customer service. Scheduled a kidney ultrasound and was told to drink 32oz of water before, but was never given any further instructions. Then when I showed up they turned me away and said I wasn't allowed to get my ultrasound because I had used the restroom. And this is despite talking to the front desk about it right before. I wasn't even aware that my bladder was going to be imaged and they refused to see me. Very unprofessional. I would've understand if I hadn't followed the instructions proper... read more
Loved the tech. So upbeat, knowledgeable and explained everything.
Frequently asked questions about BASS Imaging Center
How is BASS Imaging Center rated?
BASS Imaging Center has a 4.9 star rating with 664 reviews.
When is BASS Imaging Center open?
BASS Imaging Center is closed now. It will open tomorrow at 8:00 a.m.
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