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BASS Imaging and Radiology Center
2637 Shadelands Dr, Walnut Creek, CA, 94598, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible experience here. Very unprofessional and disorganized.
Best MRI ever, first class technoloy,friendly technician and staffing
Worst customer service ever. Paid $500 for mri. Was told prior to that coded bill would be included. Was given a basic receipt. Requested the actual coded bill again and was told that no one was available in billing. Called back the next day and was told that if I wanted to come and pick up the bill I was more than welcomed. Arrived and was given the same receipt. Just got the bill over two months later and being treated very rudely by a woman who identified herself as Kelly Chin the office manager. She actually told me she ... read more
Poor instructions and poor customer service. Scheduled a kidney ultrasound and was told to drink 32oz of water before, but was never given any further instructions. Then when I showed up they turned me away and said I wasn't allowed to get my ultrasound because I had used the restroom. And this is despite talking to the front desk about it right before. I wasn't even aware that my bladder was going to be imaged and they refused to see me. Very unprofessional. I would've understand if I hadn't followed the instructions proper... read more
Loved the tech. So upbeat, knowledgeable and explained everything.
BASS Imaging Center has a 4.9 star rating with 664 reviews.
BASS Imaging Center is closed now. It will open at 8:00 a.m.
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