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BASS Imaging Center

4.9

About this business

BASS Imaging and Radiology Center 

Location details

2637 Shadelands Dr, Walnut Creek, CA, 94598, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9664 reviews
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Negin's profile image
Negin 
on Google
a month ago

Horrible experience here. Very unprofessional and disorganized. 

Robert Contino's profile image
Robert Contino 
on Google
4 months ago

Best MRI ever, first class technoloy,friendly technician and staffing 

Irvin Brentley's profile image
Irvin Brentley 
on Google
6 months ago

Worst customer service ever. Paid $500 for mri. Was told prior to that coded bill would be included. Was given a basic receipt. Requested the actual coded bill again and was told that no one was available in billing. Called back the next day and was told that if I wanted to come and pick up the bill I was more than welcomed. Arrived and was given the same receipt. Just got the bill over two months later and being treated very rudely by a woman who identified herself as Kelly Chin the office manager. She actually told me she ... read more

Cameron Wood's profile image
Cameron Wood 
on Google
8 months ago

Poor instructions and poor customer service. Scheduled a kidney ultrasound and was told to drink 32oz of water before, but was never given any further instructions. Then when I showed up they turned me away and said I wasn't allowed to get my ultrasound because I had used the restroom. And this is despite talking to the front desk about it right before. I wasn't even aware that my bladder was going to be imaged and they refused to see me. Very unprofessional. I would've understand if I hadn't followed the instructions proper... read more

Renee Giometti's profile image
Renee Giometti 
on Google
a year ago

Loved the tech. So upbeat, knowledgeable and explained everything. 

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Frequently asked questions about BASS Imaging Center

How is BASS Imaging Center rated?

BASS Imaging Center has a 4.9 star rating with 664 reviews. 

When is BASS Imaging Center open?

BASS Imaging Center is closed now. It will open at 8:00 a.m. 

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