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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Matthews, NC
About this business
Location details
3114 Fincher Farm Rd #100, Matthews, NC 28105, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:30 p.m. | |
| Tue | 5:00 a.m. to 8:30 p.m. | |
| Wed | 5:00 a.m. to 8:30 p.m. | |
| Thu | 5:00 a.m. to 8:30 p.m. | |
| Fri | 5:00 a.m. to 8:30 p.m. | |
| Sat | 6:00 a.m. to 8:30 p.m. | |
| Sun | 6:00 a.m. to 8:30 p.m. |
You must wonder where the manager must be, at this location in particular. Staff were uninviting, a lot of product out of stock and cleanliness was missing almost entirely. Clearly no training for staff, or a serious lack of understanding on how to scoop properly. The amount of ice crystals formed around the hole in the middle of the ice cream tub showcased this gross negligence of training. I feel bad for the staff however because a little direction would bring a vast amount of confidence and allow them to flourish, rather ... read more
ts place so buns bruhhh they took so long with my order that I was able to change it since they messed it up. Trashy, taking spoons out of boxes with product all over the counters, and frost around some of the icecream (showing they don't know how to scoop at all)
They don't have any toppings! No hot fudge, whipped cream nothing. This place is the worst!!! Gonna drive farther for better =SAD!
Very very slow....they took my order then helped 2 groups they served before me, then took four more groups orders and then made a warm order of food for another group all while I waited by the ice cream window. I would have left but she had already taken my order and money so I had no choice!
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 1.9 star rating with 27 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 8:30 p.m.
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