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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Thousand Oaks, CA
About this business
We sell ice cream scoops, beverages like shakes, smoothies, floats, freezes, coffee drinks and ice cream sundaes. We also make ready to take home cakes and customized cakes that can be picked up with in 24 hours.
Location details
2839 Thousand Oaks Blvd, Thousand Oaks, CA 91362, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Place looks like a dump and Rudest costumer service I’ve ever received!!!! I tried to get into contact with the managers and owner about it but the employees keep saying they are never there. I documented my experience here. This girl with short blonde hair keeped murmuring under breath, slamming things, charged for 2 scoops instead of one. Didn’t give any spoons when asked. Didn’t give any cones because she said “I asked too late.” Charged me double. Gave me 2 butter pecans instead of one and a cookie dough. So wrong flavor... read more
The employee and manager are gaslighters and liars. Here's the story: We have the app and went there on the 31st for a 31% discount for their special. The employee rang us up but we were in a hurry and didn't think we were required to use the app and paid. The sour faced employee said nothing. Only when we were in the car did we realize we paid full price. We went back in and explained that we had the app and would like to get the discount back. I mentioned that we were told nothing about needing to use the app before being ... read more
Overpriced ice cream with unpleasant employees and 90 degree store. Seriously, when I went in there I walked from 65 degrees outside to 90 degrees inside. Maybe the owner is too cheap to turn on the a/c for the customers. No wonder why the employees are cranky. And I can get better ice cream elsewhere for cheaper. Eight plus bucks for two scoops???? I can get a half gallon for that price. This store... Very bad.
Celeste made me the best chocolate shake! It was quick and delicious, thank you for your time and great service!
The level of customer service I received from this location was beyond superb! The team did an exceptional job communicating and taking care of by needs. Furthermore, the cake was a huge hit and everyone loved it! Special shout out to Sean and Celeste (apologies, if I spelled your names wrong). These two individuals were super welcoming and kind upon my arrival. I would highly recommend this location for your ice cream cake needs. Thank you all so much for providing a truly phenomenal experience! ❤️🙏🧁
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 4.3 star rating with 105 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is closed now. It will open tomorrow at 11:00 a.m.
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