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Baskin-robbins
- Desserts
- Jersey City, NJ
About this business
Location details
40 Journal Square Plaza, Jersey City, NJ, 07306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff at location takes menu items off the app so they don’t have to fulfill rewards. Very disappointing
This location is terrible! Staff are rude and very unprofessional. I ordered online and said they never received the order and the staff assisting me was literally shouting at me like a kid! Instead of assisting me he turned his back and I was left standing.. not knowing what to do. These are stupid incompetent staff who should not be working on customer service related work. Ended going home, my card was charged even if no order was given to me.
I recently had the pleasure of visiting Baskin-Robbins Ice Cream Shop, and I must say, it was an unforgettable experience.
My daughter's gender was questioned by the cashier who job is to serve orders and not figure out if the customer is a boy or girl.... I was also charged for a product I didn't buy... I was so mad I left talking to my daughter and never looked at the receipt... She made a ten year old cry for hours smh
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3.8 star rating with 66 reviews.
When is Baskin-robbins open?
Baskin-robbins is closed now. It will open at 9:00 a.m.
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