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Barton Chrysler Dodge Jeep Ram

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1.0
1 review
|Automotive|Spokane, WA 99218

10701 N Newport Hwy, Spokane, WA 99218

(509) 381-7460

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About

Specialties We feature a wide selection of new Chrysler Jeep Dodge and used Chrysler Jeep Dodge cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500. History Established in 1946. Lithia Chrysler Dodge Jeep Ram of Spokane is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Meet the Manager Randy P.

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1.0
1 review
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    David V. on Yellow Pages

    6 years ago

    07/13/2014, 04:27 AM
    My 2007 Chrysler Sebring was stuck in park and would not allow me to shift. After further research I realized that this was caused by a malfunction in the shifter on a piece that Chrysler had recalled. I made an appointment with Barton Chrysler to have this fixed for me. I was expecting to leave Chrysler with a working vehicle and a free fix as it was recalled. However, this was not the case. I was informed by my service advisor Scott K. that the recalled part was not my issue. He proceeded to tell me that it had looked like someone had spilled a sticky drink in my shifter and that it must have caused it to short out. He said this happens all the time. Unfortunately, I would need to buy a new shifter and it would run me over $400. Later that evening, I removed the center console and took a look for myself. I was shocked when I realized that it wasn’t sticky and that clearly the recalled part had broken and released a tension spring. I fixed my shifter for $0 myself but was told by Scott that the fix would be over $400. I was surprised that someone could speak so kindly and politely but with such utter dishonesty.
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