Barry's Cleaners

Vegas Vegas 

on Citysearch

14 years ago

I'm genuinely surprised to see so many bad reviews! I've always had a good cleaning and good service from Barry Regent. Barry Regent has always cleaned my clothes thoroughly and made them like new! For me, I take my "important clothes" (i.e., favorite dresses and suits and silk) to Barry Regent. No one handles my important and special clothes except for Barry Regent 

Kelly Br 

on Citysearch

15 years ago

Worst dry cleaners in Chicago! – I just picked up my wedding dress and it looked like it was dragged across the floor and so did the dress bag that I left with it. The manager had told me that he would personally get all of the stains out, and not only was it not cleaned, but it looked worse! I think they had forgotten about it, and then they lied and told me that it had been cleaned. Please, please, please DO NOT go to this place unless you want to ruin your clothes. 

d sharpe 

on Citysearch

15 years ago

Definitely the best dry cleaner in Chicago – Higher priced, but you get what you pay for. I have used Barry Regent for years now, and am always impressed with how well they maintain their quality. I just picked up some wool pants that had bad, crusty salt stains at the hem and they got it out 100%, using their aqua clean process. Excellent work. Whenever I have tried other cleaners for convenience, because I have to drive to Barry Regent, I always regret it. 

msp119 

on Citysearch

15 years ago

Possibly the worst dry cleaner experience I've ever had – I wish I could give this place zero stars because that's the rating they truly deserve. In short, they destroyed not one, not two, but THREE pieces of my clothing. When I brought this to their attention, they were indignant and accepted zero responsibility, even accusing me of fabricating this story. If this review can prevent even one person from going there and having a similar experience, then great and if this overpriced hack job of a cleaners falls from the "best... read more

bogin 

on Citysearch

16 years ago

Thoughless, careless - I'm speechless – Brought in a silk window panel (curtains) with two 3-inch horizontal tears and a hem that needed repair. They told me they could fix it. 10 days later I get a call saying, in fact, they couldn't fix it, the fabric was too delicate. Inconvenient for me but okay, at least (I thought), they're not going to ruin it. I go to pick it up, they bring it out unwrapped (as if I'm going to walk out with them over my arm; I had brought them in folded carefully in a big plastic bag) and a huge area... read more

shoelessrose 

on Citysearch

16 years ago

Overpriced and Irresponsible Cleaners – I brought my winter coats to BRC back in October. Both needed to be cleaned and one needed a new zipper. They told me no problem- a week and a half. I kept calling and calling- then after a MONTH- they still had not finished my coat. When I finally picked it up- it was $20 dollars MORE than orginally quoted, there were burn marks on both the interior cuffs and hood, and a few white powdery stains on the front that were not there before- and even after all of that they did not offer me ... read more

chambanagrad 

on Citysearch

17 years ago

Spotty service – Most of the time our clothes come back looking good. However, recently I have been fairly unhappy with their service. I went to pick up a bunch of sweaters that I had taken there and 3 of them went missing. They were all cashmere, 2 were Prada and 1 was Theory. Needless to say, these sweaters cost a small fortune. They were able to find out what happened a few days later, which was that they gave my sweaters to someone else! Luckily, a week later the person to whom my sweaters were given had returned them. A... read more

j19191 

on Citysearch

17 years ago

WORST, MOST OVERPRICED, DRY CLEANERS EVER – oh? where to start??? first of all, the place always reeks of smoke inside but here is my story: i went there because i needed stuff back next day (between travels) and brought in a bunch of stuff, including 3 dress shirts. the purpose of bringing in dress shirts that can be washed is so that the collars are pressed nicely. they FLATTENED my collar, BAD. i can't get them dry cleaned again to fix the collars before i leave. if i am being overcharged for dry cleaning, i'd expect at l... read more

misssssy 

on Citysearch

17 years ago

barry regent cleaners – They ruined my coat. Melted the buttons and tore the lining and will take no responsibility. The manager told me to take it the manufacturer. They will not provide and compensation for a jacket I can no longer wear. Please do not give them your business.