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Barnes-Jewish West County Hospital
- Hospitals
- St. Louis, MO
About this business
Location details
12634 Olive Boulevard, Ste 120, St. Louis, MO, 63141, United States
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RecommendedFriendly, caring staff. easy parking. More relaxed environment for your health care needs.
RecommendedFriendly, caring staff. easy parking. More relaxed environment for your health care needs.
Worst experience ever in a hospital . Staff was ignorant. After siting for an hour in the waiting room they called us back up to say our sign-in that she did was gone . Then lied to me and asked me for all the information again and told me that all she had to do was print the tickets . If she lies about something so stupid how dies this hospital run ????? St. Luke’s next time for us .
Business response:
Thank you for bringing this to our attention. We strive to provide exceptional care to our patients, so we value your feedback. We have sent your message to hospital leadership, but if you would like to speak to a patient advocate, please call 314-996-8501 so we can learn more about your experience. Thank you.
Worst experience ever in a hospital . Staff was ignorant. After siting for an hour in the waiting room they called us back up to say our sign-in that she did was gone . Then lied to me and asked me for all the information again and told me that all she had to do was print the tickets . If she lies about something so stupid how dies this hospital run ????? St. Luke’s next time for us .
Business response:
Thank you for bringing this to our attention. We strive to provide exceptional care to our patients, so we value your feedback. We have sent your message to hospital leadership, but if you would like to speak to a patient advocate, please call 314-996-8501 so we can learn more about your experience. Thank you.
RecommendedExcellent staff and facility!!!
RecommendedExcellent staff and facility!!!
I visited this location last Saturday due to my daughter spiking a high fever. They did bloodwork as well as a Covid test and told her to stay isolated for 14 days and that we’d get the test results in 3-5 days. That was 9 days ago, not only have I not received the results, but no one at the hospital seems to know how to find them. I was repeatedly transferred, hung up on, put on hold and voicemailed. I called my pediatrician to see if she could track down the results, and she experienced the same. I know they are probably b... read more
Business response:
Becki, thank you for sharing your experience. We strive to provide exceptional care to our patients, guests and visitors, so we value your feedback. Your comments have been sent to hospital leadership, but if you would like to speak to a patient advocate, please call 314-996-8501 so we can learn more. Thank you.
I visited this location last Saturday due to my daughter spiking a high fever. They did bloodwork as well as a Covid test and told her to stay isolated for 14 days and that we’d get the test results in 3-5 days. That was 9 days ago, not only have I not received the results, but no one at the hospital seems to know how to find them. I was repeatedly transferred, hung up on, put on hold and voicemailed. I called my pediatrician to see if she could track down the results, and she experienced the same. I know they are probably b... read more
Business response:
Becki, thank you for sharing your experience. We strive to provide exceptional care to our patients, guests and visitors, so we value your feedback. Your comments have been sent to hospital leadership, but if you would like to speak to a patient advocate, please call 314-996-8501 so we can learn more. Thank you.
RecommendedAmazing hospital staff and physicians. Will always recommend coming here vs any other hospital.
Business response:
Thank you for taking the time to provide us with a review of your experience with us. We always strive to provide excellent care.
Frequently asked questions about Barnes-Jewish West County Hospital
How is Barnes-Jewish West County Hospital rated?
Barnes-Jewish West County Hospital has a 3.6 star rating with 793 reviews.
When is Barnes-Jewish West County Hospital open?
Barnes-Jewish West County Hospital is open now. It is open 24/7.
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