Bard Optical

Natalya Bennett 

on Google

a month ago

If it was possible I'd leave a 0 star review. Do not recommend. This is not the first bad experience I've had at this location. A family member had a horrible experience here and I had to go help her because her glasses didn't work and they were refusing to help her. I have state insurance and was only shown some of the frames available to me. Only after picking up my glasses when they were made was I told there were more frames available for me to choose from. And when I called to see if I had any option to get a different ... read more

Keerstin Smith 

on Google

4 months ago

I ordered glasses and the coating started feeling not even a month later and there was nothing they could do. I then placed a pair of prescription sunglasses which they waited almost three months in their office before I reached out to them. Very unprofessional conversations between one another for customers to hear. I will not be returning. 

Krystina Daily 

on Google

4 months ago

They are really good and friendly the staff is always nice 

Roger Letterly 

on Google

4 months ago

Let me start off by saying that the employees at the Forsyth water street store are courteous and helpful. I returned my glasses to the water street location because of a blur defect on a glasses lens. I shared with the employee that last year I bought new glasses at bard and an ear piece fell off two weeks later. I was concerned with their product was offered the corporate phone number and told that the manager would be in contact with me. I called the corporate number and left a message with the lab, then called back and f... read more