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Bard Optical
- Eyewear & Opticians
- Decatur, IL
About this business
Hickory Point Commons
Location details
1351 Hickory Point Dr, Ste b, Decatur, IL, 62535, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amy Johnston and Dr. Arse are the BEST!!! I LOVE THEM SO MUCH!! Dr. Arse has been taking care of me since my first diagnosis of my eye problem (which I ended up having 2 brain surgeries in 2022-2023)... When I saw her a few days ago she took the time out to go thru my past and present exams. Her and Amy treated me with so much respect and care!! I recommend bard optical to ANYONE!! Thank you Amy and Dr. Arse for taking GREAT care of me, it never goes unnoticed!!
If it was possible I'd leave a 0 star review. Do not recommend. This is not the first bad experience I've had at this location. A family member had a horrible experience here and I had to go help her because her glasses didn't work and they were refusing to help her. I have state insurance and was only shown some of the frames available to me. Only after picking up my glasses when they were made was I told there were more frames available for me to choose from. And when I called to see if I had any option to get a different ... read more
I ordered glasses and the coating started feeling not even a month later and there was nothing they could do. I then placed a pair of prescription sunglasses which they waited almost three months in their office before I reached out to them. Very unprofessional conversations between one another for customers to hear. I will not be returning.
They are really good and friendly the staff is always nice
Let me start off by saying that the employees at the Forsyth water street store are courteous and helpful. I returned my glasses to the water street location because of a blur defect on a glasses lens. I shared with the employee that last year I bought new glasses at bard and an ear piece fell off two weeks later. I was concerned with their product was offered the corporate phone number and told that the manager would be in contact with me. I called the corporate number and left a message with the lab, then called back and f... read more
Frequently asked questions about Bard Optical
How is Bard Optical rated?
Bard Optical has a 2.9 star rating with 40 reviews.
When is Bard Optical open?
Bard Optical is closed now. It will open at 9:00 a.m.
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