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Barber Honda Service
- Other
- Bakersfield, CA
About this business
Location details
4500 Wible Rd, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I wish I had looked at reviews before using the regular service dept here. I've been trying to get info on my car that I left with them on Wed of last week and not a single person seems to be able to tell me anything. They keep telling me to talk to my service advisor which is impossible since she hasn't answered any calls or been there any time I have called or stopped by. We're going on day 5. This is the most disgusting customer service I've ever dealt with. The lady who actually answered any call today was rude as well.
I’ve been a repeat customer here for years — oil changes, transmission fluid service, alternator replacement, belt/tensioner, brake flushes. I trusted Barber Honda with my Accord. That trust is now gone. I had my car towed here for a spark plug extraction. I was told it would be inspected within 2–3 days. Over a week later, nothing had been done. Every update came only when I called them — no proactive communication, no returned calls, constant stalling. When I finally heard back, I was told I was “looking at” an engine remo... read more
Don’t take your car here. I could go on and on about how unprofessional they are but they are scamming nonetheless. Tried to tell me it would take 2 hours to install an alternator (30 min job) and their labor rate is almost $200 an hour. They also tried telling me it took an hour to replace an o ring seal for the power steering pump which is also maybe a 10 min job. $900 later and my car still has the same issues I brought it in with. Brought the car back after they said they fixed it, they realized they didn’t and held my c... read more
Don’t bother trying to call for anything they don’t answer any of there phones tried calling for about two hrs and no answer but you can leave a message and they might call you back (not)
Worst customer service! I waited over 40 minutes to not be attended. Please do not come here as they do not care about their customers.
Frequently asked questions about Barber Honda Service
How is Barber Honda Service rated?
Barber Honda Service has a 3.6 star rating with 139 reviews.
When is Barber Honda Service open?
Barber Honda Service is closed now. It will open at 8:00 a.m.
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