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Automotive Sales
6300 Frontage Rd, Monroe, LA, 71202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I left my vehicle at 7:30 on Thurs, July 8th for an estimate on repair of broken seat. Picked my car up from dealership around 11:30 on same day. Gentleman said he would text me an estimate later in day. No text as of 10:30 Friday 9th. I went by dealership to find out why they never text me. Young man informed me they had a lot on their plates and I could take a while. When I asked why no one ever text me to say they needed time. I asked him if they would be able to fix it or if I should go somewhere else. He told me good lu... read more
Business response:
We apologize for your inconvenience and would love to have a second chance to take care of you. Unfortunately, we hired the Service Advisor in question who showed promise in the beginning, but we wound up parting ways with in less than four months. He was obviously not a good fit for our organization and did not deliver the high quality service that Banner customers have come to expect. We would like to offer you a free LOF and tire rotation for your inconvenience and a discounted repair on your seat. Please call LeeAnn ****... read more
Banner Ford of Monroe has a 3.9 star rating with 762 reviews.
Banner Ford of Monroe is closed now. It will open tomorrow at 9:00 a.m.
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