Bank of the West

Peter Rudy 

on Google

5 months ago

I would give zero stars if possible. The absolute worst customer service. I had a loan with Bank of the West, and BMO bought them out. I have had nothing but problems since then. And each time it is a mistake they cause! I then have call and have them fix their mistake. If you need CS, you get a person in Indonesia that knows nothing and must contact a supervisor for EVERY question. DEAL with a Local Colorado Bank, not some Canadian bank. 

Ikeah Tate 

on Google

9 months ago

This bank is basically a knockoff. Their technology is from 2003. Chase, Wells Fargo, US Bank, you name it, it’s a knockoff of those. Stick with the bank you have because the switch is not worth the headache. 

Sara Henry 

on Google

a year ago

BMO is the single worst bank I've ever worked with. Bank of the West was bad but can't imagine they're worse than BMO which took over BOW. No one seems to know what's going on there. From setting up new accounts, inability to link to outside accounts, unfriendly tellers, insanely long holds on deposits, check orders with wrong addresses, etc... Getting answers is like pulling teeth. After opening four new accounts I only stayed with them for several weeks before I couldn't take the ongoing problems any longer. I closed my ac... read more

Diego Bernardi 

on Google

a year ago

Horrible bank, hold you paycheck for 2 business days over the weekend for no reason 

K H 

on Google

a year ago

DO NOT BANK HERE!!!!! I have only had my account for 5 months and already closing my account. If you experience any sort of fraud or loss of debit card, do not expect them send you a debit card when they promise they will. I am on round three of having attempted to receive my debit card and no one actually sending it or promising the wrong time frame. They charge overdraft fees even when that service is shut off and expect your card to decline and not charge and the customer service on the phone is incompetent and does not u... read more