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Bank of America Financial Center

3.4

About this business

Welcome to Bank of America in Franklin, TN, home to your financial needs including personal checking and savings accounts, online/mobile banking, student banking, credit cards and more. 

Location details

1211 Murfreesboro Rd, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.4192 reviews
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Humberto Cortez's profile image
Humberto Cortez 
on Google
2 weeks ago

I have never met anyone as nice and knowledgeable like CLAUDIA. She is so kind and always looking out for the best option. As a customer I truly appreciate it. BOA NEEDS TO KEEP MORE PEOPLE LIKE HER. 

Jeremy Skinner's profile image
Jeremy Skinner 
on Google
2 weeks ago

Don’t go to this bank. Worst location I’ve been to in 26 years banking with BOA. 10 employees there with 1 person working the client services. 40 mins to cash a check. 

Rogelio Hernández's profile image
Rogelio Hernández 
on Google
3 weeks ago

Claudia is wonderful. SHES THE BEST 

Paula Walker's profile image
Paula Walker 
on Google
a month ago

I have been trying for 5 days now to call Alexander Plaza location (and other locations). Continously. You cannot have everyone assisting other people every second. Do you put your phones on silent so it automatically goes to voice mail???? I want to speak to a live person not put my information on a website. I am disabled and cannot come in the bank. This is unacceptable Customer Service!!!!! 

Stacey Burns's profile image
Stacey Burns 
on Google
a month ago

I came into the murfressboro rd location ( Franklin, Tn) to get change for my register at a new business location opening up tomorrow. This account was set up recently for this new business with credit lines, etc. . I got 200 dollars in cash and rolled coins. Asked the cashier for a bank bag. He said no. When I picked up the rolls of quarters they all fell out of the roll in my hand onto the floor. Customers helped me pick them up, but still no cash bag. I finally got out of there without any more instances but really why co... read more

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 3.4 star rating with 192 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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