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Bank of America Financial Center

3.4

About this business

Location details

1211 Murfreesboro Rd, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.4207 reviews
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Maria Isabel Gonzalez Mendoza's profile image
Maria Isabel Gonzalez Mendoza 
a month ago

Estaría mucho mejor que pusieran un banco de América en columbia tn 🤭 

Buggy Mint's profile image
Buggy Mint 
2 months ago

Did the protocol change or it's okay for the bank rep to ask me for my debit card pin and enter it himself instead of letting me enter it? That rep did it that way and repeated my pin to my face. That was so bizarre. It finally hit me and I requested to change the pin and insist to enter it myself. Not sure if he looked away though. I've been with BOA for 10+ years. It only take one uncomfortable moment to lose a customer. 

Lorenzo Ortiz's profile image
Lorenzo Ortiz 
3 months ago

Came in with my mother for an appointment with Arlette and I was so happy to have someone who not only speaks great Spanish, but also does so in such a way that I didn’t had to clarify anything to my mom. Arlette guided my mother through the app with such patience and clarity that she didn’t even hesitate to use the app herself—mind you, she’s stubborn and usually has my sister or I do everything for her! I could tell my mother felt comfortable with Arlette, and she went as far as to share her business dreams. This was a piv... read more

April St-Onge's profile image
April St-Onge 
3 months ago

I’ve heard nothing but bad things about Bank of America in general, but specifically this branch as well. I am not a customer (thank goodness), but I had to use their atm to take money out. I went thru the whole transaction, it printed a receipt and gave me my card back but no cash. So I went inside after dragging my young kids in the cold and spoke to the manager, Tania. She told me right away she couldn’t help me and I had to call my bank which didn’t sound right as I used to work for a bank but I complied because I wanted... read more

Barin A's profile image
Barin A 
3 months ago

Excellent service from Colleen Harrison! She was kind, patient, and very professional. One of the best experiences I’ve had at a bank. Highly recommend this location. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 3.4 star rating with 207 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m. 

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