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Bank of America Financial Center
- Banks
- Chattanooga, TN
About this business
Location details
1945 Northpoint Blvd, Chattanooga, TN, 37343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wanted to share my recent experience at your branch, as it was very disappointing. I sat at the service area for over an hour and a half and was not able to accomplish what I came in for. During that time, I observed the manager cancel another customer’s account, yet I was told mine could not be canceled after waiting such a long period. This was extremely frustrating and felt like poor customer service. I value my time, and the lack of assistance and inconsistency in service left a very negative impression. I hope this fe... read more
If you want to feel unwelcome at your bank then this place is for you. They seem to look for reasons not to help you. I will be taking my business elsewhere. Not that they would care.
First time I came into the bank, I did not have a good experience. I was ignored, given the run around. Next time I came- completely different experience. I was greeted several times. While I waited for my appointment to begin several employees asked me if I had been helped. Everyone seemed happy to be there.
The bank that NEVER gets better! Look at the 2 star total reviews for all you need when considering whether to bank with BOFA.. Need assistance? Good luck! Absolutely worthless customer service on phone or at location. Avoid BOFA at any cost and move over to Truist! A SUPERIOR CHOICE!
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.3 star rating with 99 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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