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27 Division St, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Dominick from Utica NY is the worst and most unprofessional specialist I’ve ever seen. They kept telling me they couldn’t help me block a processing transactions THAT OTHER SPECIALISTS HAVE BEEN DOING. They also tried to tell me my historical transactions were ACH when they were actually debit card. And when I called them out, they ended the session.
Good and easy
I had unexpectedly positive experience while applying for HELOC. In our phone conversation Auberiana Jones was extremely professional, knowledgeable, polite, patient, reliable, and friendly. In concise way she explained to me the product and all what I need to know, straight to the point. And it was just the beginning. Throughout the whole process I received from Bank of America exceptionally caring and responsive interactions. I tried to apply in several other popular institutions (including highly regarded Leader Bank), bu... read more
Can you not hear the phone ring? Can you not answer and tell me to hold? You call any other bank and they answer within seconds and you can’t get ahold of this one ever nor do they allow messages so they just hang up can’t even wait on hold. You can call someone directly and they still don’t get back to you it’s crazy, worst bank I have ever used
I truly appreciate the support I received from Andy Doherty. He was extremely helpful, patient, and professional throughout the entire process. He took the time to answer all of my questions and made sure I understood everything clearly. His positive attitude and willingness to help made the experience very smooth and comfortable. I’m very thankful for his assistance and the excellent customer service he provided.
Bank of America Financial Center has a 2.9 star rating with 54 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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