This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America
- Financial Services
- Mountain View, CA
About this business
Welcome to Bank of America in Mountain View, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms... read more
Location details
384 San Antonio Rd, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I will be moving all my personal and business accounts, credit cards to another source as soon as possible. I am tired of the poor customer service!!!!!
Bank of America essentially stole $1400. They set up my account incorrectly. It was supposed to link to another so that any overdrafts would not incur an overdraft fee, but would take from another account (I was assured this was the case). I spent freely, resting assured that I had plenty of funds in that other account and made many small charges without concern. As you can probably guess, the accounts were not set up in that way as they had previously stated, and I received over $1400 worth of overdraft fees in a very short... read more
I have been trying to close a checking for almost a month. All I experience is getting transferred to different people. Has anyone else have this problem and how do you resolve it?
Matt Ellet is a crook right along with anybody else who works there. Stay away from this institution and their partners in. What they do to people should be criminal.
I have been a BOA customer since i was a teenager in high school having 2 accounts thru you people and l am now in my mid 30's... I can understand that NOTHING is perfect.. and neither is any companies but i have by far had the WORST EXPERIENCE with your customer service reps this evening.. I called in regarding a ACH TRANSFER that was never received to the receiver and to initiate a wire transfer.. I will not exaggerate but i was bounced around from rep to rep to rep to rep.. 1HOUR AND 15 plus minutes on the phone..... In T... read more
Customer service is invisible/inaccessible. Have been trying all day to get to speak with a customer service representative by phone or online and it has been impossible. Get with the program Bank of America, like many other major banks i.e. HSBC, Chase etc. that make it easy for the customer to have access to service especially when there are problems in the account.
More like worst bank IN America... banked with them for over 6 years now and I've had enough of the horrible customer service
Frequently asked questions about Bank of America
How is Bank of America rated?
Bank of America has a 2.4 star rating with 235 reviews.
When is Bank of America open?
Bank of America is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com