Banister Heidi MD

Anonymous 

on Wellness

12 years ago

Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Does this provider promptly return your phone calls? Yes Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immed... read more

Anonymous 

on Wellness

12 years ago

Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Did this provider wear an obnoxious cologne? Not at all, their cologne smelled great 

Michelle Knupp 

on Wellness

12 years ago

Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments Did this provider have an entertaining selection of waiting room magazines? Yes Was this provider's staff friendly? Yes Does this provider promptly return your phone calls? Yes Was it easy to find parking at this provider's office? Yes, it was convenient 

C. Sheldon 

on Wellness

12 years ago

They always take that extra step to make me feel special. I always enjoy my appointments here. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They make sure to treat all their clients equally and without favoritism.One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. 

Anonymous 

on Wellness

12 years ago

Did the staff make you feel uncomfortable when you called with questions or concerns? No, they didn't make me feel uncomfortable Did you leave the office feeling satisfied with your visit? Yes Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time Does this provider offer flexible appointment times? Yes Is this business handicap-accessible? Yes, it was handicap-accessible 

Anonymous 

on Wellness

12 years ago

Would you recommend this family doctor to others? Yes 

Cindy 

on Wellness

12 years ago

Is this provider easy to reach in an emergency? Yes, they answered my call right away Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Did this provider prominently display their diplomas or business license? Yes Did this provider have an entertaining selection of waiting room magazines? Yes Does this provider treat every client equally? Yes, they don't show favoritism 

Anonymous 

on Wellness

12 years ago

Did this provider prominently display their diplomas or business license? Yes Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution 

Patty 

on Wellness

13 years ago

Did they follow up with you after your appointment? Yes. Does this provider promptly return your phone calls? Yes Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the ... read more