Banfield Pet Hospital

Yolanda Garcia 

on Google

2 months ago

I made an appointment online yesterday for 11:30am Saturday and was called at 7am the morning of to cancel the appointment because the staff wanted to go to lunch. They offered a Monday appointment and I let them know I work M-F and live 2.5 hours away. They said they would take him. I arrive at 11:33am and was told they wouldn’t take him because he’s new (he’s not) and I needed to arrive 10 minutes before my appointment. What a waste of time and money and effort. Never again. Such a HUGE disappointment. 

Aris Romero 

on Google

2 months ago

We are disappointed with the service they provide. They can't find pet records and misprescribe medications. They gave our dog antibiotics, but gave us the wrong amount and won't fix their error after I called them several times to have them fix it. They promised to call us before 6pm, and of course we never received a call. Our dog is out of his medication and we still haven't heard from them. 

Rebecca Munson 

on Google

2 months ago

Great veterinarian, concerned , about my dogs well being. 

Allison McLain 

on Google

3 months ago

Melissa was amazing. I was traveling from out of town and forgot my pup’s Rx food. They were closed but Melissa printed the document I needed to buy the food at PetSmart. 

Tris G 

on Google

3 months ago

I would avoid this location at all costs! We have been on the wellness plan for many years. The staff here is inexperienced and have made several bad calls when it comes to our pets health. They cancel appointments last minute. They can never seem to find my pets records. The front desk staff is very rude. At first I thought maybe she was having a bad day. Now I realize the night staff is just rude every time. This will be the last time here. We will be contacting corporate. This behavior is unacceptable.