Banfield Pet Hospital

Taytum Lovell 

on Google

5 days ago

Amazing staff, so friendly and helpful. I’ve used their health plans for all of my family pets and I’ve never been disappointed - such a great team! 

Grace Garavito 

on Google

6 days ago

TL/DR: Go to a different location. By far, this was the worst experience I have had with a Banfield location. I brought in both of my dogs and was very clear with the staff that I wanted them updated on any vaccines they were due for. At the initial appointment on Monday, I was advised that one of my dogs should receive a dental cleaning. Since the procedure was included in my wellness plan, I agreed and scheduled the cleaning for Wednesday. Before leaving, I specifically confirmed with the veterinary technician that the vac... read more

Christina Daily 

on Google

2 weeks ago

I hate writing this review because the male veterinarian who saw my dog was kind and caring. Unfortunately, the rest of my experience at Banfield Hillcrest was extremely horrible. No one seemed to have a clear idea of what was going on, and the entire process felt disorganized and poorly managed. The nurses and support staff were not communicative, and I spent over an hour waiting with very little explanation. I had to check in over three times and no one seem to know what was going on. They were also not busy. The manager d... read more

Sammy Chandna 

on Google

3 weeks ago

Less than useless. I pay $150 a month with these idiots and they wouldn’t even look at my dog with an open gash. I just asked for them to take a look and when they said they can’t, I asked for a recommendation to take her, they told me to look up emergency clinics near me. They referred me to GOOGLE!! Absolutely useless 

Jordan Reese 

on Google

a month ago

I took my cat to Banfield Pet Hospital because she had blood in her stool. I brought in a fecal sample and was told results would take 24–72 hours. A week went by with no call. I called them, and they still didn’t have the results. Another week passed, and I called again, and they still didn’t have the results. THREE WEEKS went by with no call or update, so I called them AGAIN and that’s when they admitted the lab had lost the sample/results. So I brought in a second fecal sample. Then the exact same thing happened again wee... read more