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Banfield Pet Hospital

3.9

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

12142 Jefferson Avenue, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9296 reviews
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Shay Williams's profile image
Shay Williams 
recommend  Recommended
5 years ago

Everything, they are so helpful and great with animals 

Dulcey Maclean's profile image
Dulcey Maclean 
recommend  Recommended
6 years ago

They did so much to try and help my poor kitty in 10 minuets than my regular vet did in a whole year. More research and talk through to really get down to the real cause than just pay pay pay. 

Susan Schneider's profile image
Susan Schneider 
6 years ago

WARNING: Only the person on the contract can take in your pet to Newport News Banfield Pet Hospital. The people that pay for the pet or spouse do not have a right to take in the pet. I payed for the payments and my husband had a stroke. I was refused service and had to take my pet to another Vet. to get heart worm prevention I talked to the local unit and corporate. They said nothing could be done without a power of attorney. It took a month before he could attempt to write his name and it did not look like scribble. 

Amburr Phillips's profile image
Amburr Phillips 
6 years ago

First time pet owners and the entire staff was great. My sweet cat was so terrified and they took such amazing care of her. My kids were so worried about her and one of the women there took pictures for my kids to show them she was doing great. it was so sweet and put the whole family at ease. The doctor was fantastic and very thorough in explaining to me what I needed and wanted to know. The whole staff was patient, kind, and helpful through the whole experience! 

Kel White Harrington's profile image
Kel White Harrington 
6 years ago
Whitney McGee's profile image
Whitney McGee 
7 years ago

My mom’s dog has been going there in a wellness plan since 2003. He has had excellent care. I care for him now that my mom is gone & bring him back there since they know him so well. They take great care of his eyes, ears & arthritis!! 

Tyler Prevette's profile image
Tyler Prevette 
7 years ago
Susan Gionet LaFrance's profile image
Susan Gionet LaFrance 
7 years ago

Reception staff are inadequately trained. They need manners and customer service skills. In addition they let me leave with my pup after major surgery without his meds! I live in Chesapeake! Idiots! I had to call them and then turn around in rush hour traffic last night to go back and get his meds. Totally unacceptable and preventable. Dr. Kelcourse is top notch though! Give him 5 stars. Staff need to be more pleasant and friendly. The animals are already scared and need a comforting and caring approach. 

Jennifer Sowards's profile image
Jennifer Sowards 
7 years ago

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.9 star rating with 296 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 7:00 a.m. 

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