Banfield Pet Hospital

rowshan T. 

on Citysearch

4 years ago

I have gone to this place for many years. The doctors were always ok, but the staff were nice, professional and pleasant. Well that has totally changed. Since a year ago I notice new people in front desk. They are Horrible and rude. Some doctors have changed but they are still ok. Now the receptionists and office staff and office manager are extremely short and would yell at you if you ask twice. Good luck complaining to office manager they would retaliate and now you would have even a more unpleasant experience when you go ... read more

Raji P. 

on Citysearch

9 years ago

I had this insurance for 11 yrs just for in case of emergency. I was never impressed with the vets here. In 2008, I moved to San Diego. I started going here (La Jolla). The vet does not look at you and talk. He gave me statistics on how many dogs suffer from flea and related diseases and want to inject some trial drug. Then he left. My next visit was with Dr. Shannon. You name it every disease she learned in vet school she thinks my dog has. At that visit I told them not to put catheter to collect urine and I offered them I ... read more

Erin O'Donnell 

on Foursquare

12 years ago

Dental evaluations between 2pm-3pm today and tomorrow! 

lovemyfurrybabies 

on Citysearch

14 years ago

NEW VETS!!!!! LOVED THE CARE I RECEIVED RECENTLY! – I have actually met the Dr. Shlereth that is no longer employed at the La Jolla location and all I will say is "thank Goodness" he is gone! But that is the past and as of now they have a wonderful new sweet compassionate Doc working there by the name of Dr. Suzy Shannon. I have had to go in for several visits with my two dogs and have been very pleased with the service. They did courtesy calls to check on my dog over the weekend and did thorough check ups throughout the fol... read more

Ilovemydog619 

on Citysearch

15 years ago

Everyone but the Dr. is great – I've been going there for a couple of years now, and never really liked the vet. When i'd first met him I thought that he was rude and arrogant. Before my last visit I realized that I was nervous about seeing him. Huh? Why do I continue to go to a vet that I dread? The answer is, I don't anymore. Next visit will be at a further, less convenient location, because thats how bad he is. He has no table-side manner, kinda like Dr. House, minus the brilliance. 

Miss Kitty 

on Citysearch

15 years ago

Great Compassionate Vet! – I must say that my experience at this hospital was stellar and very refreshing! The people that work there are obviously loving and caring as they made my dog feel comfy and calm right away. The Doctor spoke to me with compassion, as though he genuinely cared about the health and well being of my dog. I did not feel like a "number" in his busy day. He actually took the time to explain things to me. He was very thorough. (hard to find!) He was kind, sensitive and gentle with my dog. I am grateful fo... read more