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Banfield Pet Hospital

3.2

About this business

Location details

400 Mill Creek Drive, Secaucus, NJ, 07094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.2355 reviews
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Carlos Rodriguez Gadea's profile image
Carlos Rodriguez Gadea 
10 years ago

I went to get my dogs medicated shampo and ear cleaner but have to make an appt wait times here are garbage. I cant wait till my dogs plan expires. 

Tara Monticello's profile image
Tara Monticello 
10 years ago

Had to wait an hour but worth it. Dr. Williams is awesome and extremely knowledge on how to care for my poor cat who has leukemia. When I was at another location they told me nothing can be done but Dr. Williams had other options to boost her immune system to stay healthy!! The vet tech and receptionist were also very nice and fit me in last minute!! Thank u!! 

Jim Nguyen's profile image
Jim Nguyen 
11 years ago

Very inefficient and horrible with time management. We have been bringing our dog here for 2 years and they have never been on time with the scheduled appointment. I can understand a 15 minute wait, but consistently waiting over an hour for a scheduled appointment? The staff is pleasant but not enough to make up for these wait times for Scheduled appointments. 

Abby Rose Serio's profile image
Abby Rose Serio 
11 years ago
Cristal Shalene Dash's profile image
Cristal Shalene Dash 
11 years ago

The worst location - Joe and Brandy Perez should be fired for their lack of customer service. So glad that Banfield has reached out to rectify the issue! The location needs a 40% turnover in associates! 

Katie Miller's profile image
Katie Miller 
11 years ago

I am a veterinarian that had an emergency with my own pet today. Unfortunately the veterinary office I work for does not have an in house blood machine. I never rant on Facebook but I find it truly despicable that Banfield would not let me run Blue's emergency bloodwork on their machines. They are one of the worst organizations I have ever come across and should feel truly ashamed of themselves for not helping a fellow veterinarian in their community. Veterinarians are a close knit group of people who should always be there ... read more

Joan Nuñez's profile image
Joan Nuñez 
11 years ago
Rene Garcia's profile image
Rene Garcia 
12 years ago

Very helpful staff, a bit of a wait but it's ok. They are a busy facility based on how they treat their patients. I can deal with this based on their care for our furry family members!!! 

Giovanna Urquieta's profile image
Giovanna Urquieta 
12 years ago

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.2 star rating with 355 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 7:00 p.m. 

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