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Banfield Pet Hospital

3.4

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

3183 S Veterans Pkwy, Springfield, IL, 62704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.437 reviews
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Sara Wilkinson's profile image
Sara Wilkinson 
recommend  Recommended
6 years ago

Good friendly service. The vets are caring. 

Zac Clemens's profile image
Zac Clemens 
6 years ago

Wish they could follow some type of system so you don’t have to wait over 30 min EVERY TIME! 

Eric Osterman's profile image
Eric Osterman 
7 years ago

Loving staff, amazing service, and the new shift lead/lead tech Tanya is awesome! Not to mention Katie the vet asst is very kind as well. 

Heather L Schmidt's profile image
Heather L Schmidt 
7 years ago

The vet assistants alone make this place amazing. I have never met a more down to earth, honest, helpful, and compassionate group of people. I cannot thank them enough for what they did for my family today. They went above and beyond what was required or expected and made our family as comfortable and cared for as if we were surrounded by friends during the most difficult time. 

Daymon Jaeggi's profile image
Daymon Jaeggi 
8 years ago

This place is a joke! Incompetent staff paired with the inability to keep the same veterinarian makes for the WORST customer service and the MOST unprofessional experience you could possibly imagine! The "McDonald's of Veterinary care" STAY AWAY! 

Danielle Steller's profile image
Danielle Steller 
8 years ago

$40 for an office visit and they didn't even weigh my dog. Saw the vet less than 5 mins. Extra $20 to look in my dogs ear. Don't know what the $40 was for then, thought it was a checkup but she didn't check anything. Felt like they were trying to sell me stuff instead of caring about my dog. 

Lukas Albert's profile image
Lukas Albert 
8 years ago
Eric Neathery's profile image
Eric Neathery 
8 years ago

Excellent service... very loving staff... they have a new patient. 

Ash Liz's profile image
Ash Liz 
8 years ago

5 so it shows. Worst place I've ever taken my dogs. This is not the first one I've had problems with Dr Powers. She is by FAR the worst vet in that place, chose Dr Shores. My dog had a reaction after his booster so I was told they will need to give him Benadryl injections before and after his shots. But I could give him pills 1 hr before to save some money. 30 min before my appt which was sch a month ago they call me to tell me they want to hospitalize him for his shots and he wouldn't be getting any shots today. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.4 star rating with 37 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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