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Banfield Pet Hospital

3.8

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

20530 13 Mile Rd, Roseville, MI, 48066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8374 reviews
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Connor Helfer's profile image
Connor Helfer 
4 years ago

Banfield hospital was not our first choice for a vet office and after our first appointment today they’d be lucky to be our last choice.... We could not get a hold of anyone over the phone, both when dropping our pup off, and when we were trying to find out when she would be ready for pickup. Her visit that should have been maybe two hours tops took SEVEN HOURS!!!!! The pricing was an absolute ripoff and we were way overcharged. On top of that she was covered in poop by her butt when we picked her up, so they weren’t even ta... read more

Business response:

Hello Connor, we are so sorry to hear about this and would like to learn more about what happened. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Anthony Valenti's profile image
Anthony Valenti 
4 years ago

Oh Banfield... I’ve been bringing my dogs here as long as I’ve had them. But one person just ruined the whole experience. I suggest having a chat with the girls at the front desk. I called this evening due to my one dog seeming a little off, explained to the girl who answered what was going on. She informed be the doctor already left for the day, so she’ll check with the technician... that part was fine. What wasn’t fine, was being on hold over 45 minutes, I call back and it goes to the closed voicemail!!! Makes me think the... read more

Karen Mason's profile image
Karen Mason 
recommend  Recommended
5 years ago

I recommend Dr Hana my favorite Dr for my dog.. He’s Greeeeeeeeat! 

David Daniel Fenner's profile image
David Daniel Fenner 
recommend  Recommended
5 years ago

Marilyn Madonna has been coming to this location for her diva dog needs for over 9 years (and has been through quite a few of the practicing Veterinarians.) While the primary care is generally good - it is the magical Vet Tech, Taylor that makes this location shine. Taylor not only has a way of magically calming (as much as can be for an otherwise stressful situation) our sweet mini pinpomchi during each visit but has the same effect of making an otherwise neurotic, overprotective dog dad at ease, too. We hope the Banfield f... read more

Business response:

Thank you for sharing your positive feedback, David! We're so glad that Marilyn Madonna gets all of her diva dog needs met and we're delighted to read the great things you've written about Taylor! We will be sure to pass on your kind words to the Roseville team. 

Shelby Nicole Robbins's profile image
Shelby Nicole Robbins 
recommend  Recommended
5 years ago

I can not put into words how grateful I am for this veterinary hospital. I have a young Pit who has needed some extra attention and not many vets wanted to see her because she is a Pit. I LOVE THIS PLACE and I will not take any of my animals anywhere else. They gave OZ (my dog) so much love and attention and helped set me up on a plan to get her fully taken care of. They have even extended a hand for some extra help. Dr. Mina was so so very great with my dog. I will be bringing all my babies to him because of the excellent c... read more

Business response:

Thank you, Shelby, for sharing your positive feedback about Dr. Mina! We're so glad that Oz receives great care from him and the rest of the staff and we will be sure to pass on your kind words to the Roseville team. 

Jade SA's profile image
Jade SA 
5 years ago

They said they would help my dog with her agonizing ruptured anal glands. Upon arriving to our appointment, they said they could only do an exam today and to bring her back in tomorrow for observation. THEN said it would be over $500 for that care. Left and took her to Wilson’s vet in Romeo and they immediately helped her and only charged us $140. It’s a drive, but Wilson’s IS the best! Best care, and now I know the best most reasonable price. 

Marlena Fuchs's profile image
Marlena Fuchs 
6 years ago

Love the way they care about my pups! Plus, the wellness plans make it affordable! 

Glenda Howell's profile image
Glenda Howell 
recommend  Recommended
6 years ago

Had a great experience there . I love how they explain everything in detail and everything was done right in front of us .They were gentle and caring to my boy Rollo . I think we have found our forever Vet. Thank y’all so much 

Andrea R. Smith's profile image
Andrea R. Smith 
recommend  Recommended
6 years ago

The staff really cares about my babies & the doctors are thorough and compassionate. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.8 star rating with 374 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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