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Banfield Pet Hospital

4.2

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

9960 N 91st Ave, Peoria, AZ, 85345, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 3:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.2248 reviews
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Laurie Kamen's profile image
Laurie Kamen 
6 years ago

in my life I have never had this kind of negetive experience. called on an emergency basis, 1st available appt on Fri???!!! (its Tues) Get bent Banfield. This is how they treat long standing clients? My family has spent thousands over the course of time. We have 4 dogs and a cat. My cat goes to VCA El Mirage. Dr. Waltman is extraordinary. Will be transferring the dogs there as well. 

Business response:

Hi Laurie – We appreciate you letting us know about your concerns when contacting us and attempting to schedule an appointment. We would like the opportunity to learn more about what has happened. If you would like to speak with us more in regards to this, please contact us directly at 877-500-2288. 

Tara Brooks's profile image
Tara Brooks 
6 years ago

They have bad customer service! The vet assistants and the vet are rude/ have a bad attitude! I get the sense that the vet is in the business just for money. She pressured me into approving the extraction of 6 teeth. When I said it was too many teeth, she answered me very nasty. Pretty much implying that if I don’t give permission to extract that many teeth then I am a bad pet parent. That is not ethical Dr.McCormick! I feel it was not necessary to pulls out so many teeth at once. My dog is 13 years old and has had good dent... read more

Business response:

Hi Tara – Thank you for reaching out to us and providing us with your honest feedback. We truly appreciate you letting us know about your experience, and we'd like to better understand what happened during your visit. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Elizabeth Solie's profile image
Elizabeth Solie 
6 years ago
Hope Stratton Lewis's profile image
Hope Stratton Lewis 
7 years ago

Business response:

Hello Hope, We want you to know that we hear your frustration and dissatisfaction with your experience and would like to learn more about what happened. At your convenience, could you please reach out to our Client Advocate Team with your name, pet's n…See More 

Amber Marie's profile image
Amber Marie 
7 years ago
Zen Jen's profile image
Zen Jen 
8 years ago

103 lb rottie and my 60 lb girl dog wh hates going to doc and me.... they helped, they held, they calmed! I will be back. Lady doc super cool! 

Becca Crider's profile image
Becca Crider 
9 years ago

My husband took our dog Jackson last week because he was very ill. We don't remember the vets name but he was very kind as was the whole staff. Unfortunately Jackson passed away that night so I called the next day to inform them and see what to do with his antibiotics (we are donating them to a shelter). Well today, we received a sympathy note signed by the staff. He was a very loved dog and I can't even express my gratitude that they thought to send one. We miss him terribly but getting that note and how nice they are reall... read more

Vicki Rosie Jones's profile image
Vicki Rosie Jones 
10 years ago

Anyone who knows me will tell you how attached I am to my dog. Thank you so much to this place for helping me. They are so dedicated to helping animals and helped me figure out how to afford to do so. My baby is already feeling better. Plus the staff here even called to check up on her which was amazing. 

Melanie Oliver's profile image
Melanie Oliver 
10 years ago

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.2 star rating with 248 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open at 8:00 a.m. 

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