Banfield Pet Hospital's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Banfield Pet Hospital

4.2

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

1410 E Hillside Dr, Broken Arrow, OK, 74012, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2149 reviews
Select a rating
Rebekah Woods's profile image
Rebekah Woods 
recommend  Recommended
4 years ago

Dr. Smith and Dr. Roberts are both great!! So caring and helpful. The vet tech, Samantha, is also wonderful. Highly recommend Banfield. 

Business response:

Hi Rebekah - Thank you so much for the recommendation and kind words! We appreciate what you've shared and will make sure Dr. Smith, Dr. Roberts, Samantha, and the rest of the Broken Arrow staff hear your feedback. Take care! 

Rebekah Woods's profile image
Rebekah Woods 
4 years ago

We love Dr. Smith! We just feel that Banfield cares only about the money, and not the pets at all. 

Nikki Roepke's profile image
Nikki Roepke 
5 years ago

I've always had a good experience at the location, but due to corporate actions I will no longer be using Banfield or recommending them. The company has no sympathy or compassion, and just looks at the accounts for their dollar value. 

Aaron Kraus's profile image
Aaron Kraus 
5 years ago

My step-daughter called the Broken Arrow location at 8:04am on Monday 9/23/2019 and explained what was going on with her cat and when she was finished the person on the phone laughed at her. She was so shocked by the woman’s response all she could say was “ok I’m gonna go now”. This was extremely upsetting for her and EXTREMELY unprofessional of the associate. We will never use a Banfield again if this is how the associates are going to respond the members of our family. 

Rocco Russomano's profile image
Rocco Russomano 
recommend  Recommended
6 years ago

Great facility and great doctors! 

Derek Pigsley's profile image
Derek Pigsley 
recommend  Recommended
6 years ago

Their were so kind and sweet to our dog (Thor). 

Terrie McMillan's profile image
Terrie McMillan 
6 years ago
Emily Patrick-Roberson's profile image
Emily Patrick-Roberson 
6 years ago

Dr. Smith is one in a million. We unfortunately had to put our puppy down and she has been Maci's vet since she was little. She was amazing with us, she helped us through this very heartbreaking time and her compassion is above all the best. Thank you Dr. Smith for loving Maci. 

Shawna Sartin's profile image
Shawna Sartin 
7 years ago

I’m seriously considering cancelling my preventative plan with Banfield. We have had it for more than 5 years, but Banfield is really becoming a low-level service provider. Last time our pet had an emergency, we found out the clinics had decided out of the blue to start closing on Sundays. Preventative members weren’t given the courtesy of any notice whatsoever about the change. Yesterday, when I called to schedule a regular checkup, I was told it would be almost 2 weeks before they could get us in. We are becoming increasin... read more

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.2 star rating with 149 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com