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Banfield Pet Hospital

3.8

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

20 W UT-265, Orem, UT, 84058, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8459 reviews
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Kristi Burkett's profile image
Kristi Burkett 
4 years ago

I really hope the lady spitting on windows is not how your company deals with pets. I’d be ashamed to have someone like that wear my company uniform. 

Kristi Burkett Watson's profile image
Kristi Burkett Watson 
4 years ago

I really hope the lady spitting on windows is not how your company deals with pets. I’d be ashamed to have someone like that wear my company uniform. 

Business response:

Thank you for flagging this, and please know that this behavior does not align with Banfield’s values. We expect our associates to treat all people with dignity and respect. We take this very seriously and have investigated and taken appropriate action. 

Leslie LaRoche Williams's profile image
Leslie LaRoche Williams 
4 years ago

Seems you have a llama working for you. Who spits on car windows during a pandemic. I hope she treats animals better than she treats humans? Just remember these are the people representing your company. 

Business response:

Thank you for sharing. We expect every Banfield associate to treat others with respect and dignity. Please know that we are taking this seriously, and that we have investigated and taken appropriate action. 

Lisa Ford's profile image
Lisa Ford 
4 years ago

It’s a shame that your business would associate itself with a person with such rage that she spits on cars and rages against people ? I’d never let her touch my pet ever. She should lose her job or publicly apologize to the young lady. I will not bring my dog to any Branfield location until there’s some action brought against this woman who clearly has anger issues. 

Business response:

Thank you for flagging this, and please know that this behavior does not align with Banfield’s values. We expect our associates to treat all people with dignity and respect. We take this very seriously and have investigated and taken appropriate action. 

Ally Gonzalez's profile image
Ally Gonzalez 
4 years ago

this is who y’all be hiring 🥴 DISGUSTING 

Business response:

Thank you for sharing. We expect every Banfield associate to treat others with respect and dignity. Please know that we are taking this seriously, and that we have investigated and taken appropriate action. 

Kayla Fremmerlid's profile image
Kayla Fremmerlid 
4 years ago

Not having disgusting vets 

Jennifer Arias's profile image
Jennifer Arias 
4 years ago

Having rude and disgusting staff I see 

Ariel Lack's profile image
Ariel Lack 
4 years ago

Going to let the video (in comments below) do the speaking for me, as I would never allow someone like this to care for my fur babies. 

Business response:

Thank you for sharing. Please know that this behavior does not align with Banfield’s values and that we take this matter seriously. We expect our associates to treat all people with dignity and respect. We have investigated and taken appropriate action. 

Stan Michael's profile image
Stan Michael 
recommend  Recommended
4 years ago

I take my horses and goats there all the time and my neighbor takes her goldfish there! I’ve always been satisfied. I plan on taking my girlfriend there to get groomed as well. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.8 star rating with 459 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open at 9:00 a.m. 

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