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Balise Kia

4.5

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

603 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 4:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.5987 reviews
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Todd McEwan's profile image
Todd McEwan 
8 years ago

Made appointment for service, they screwed up the day I was supposed to be there. I rented a car for the day. This messed up my whole morning's schedule. Two items they were supposed to fix was not list. When I went to drop off the car, the lady behind the counter had a super attitude with me, like this was my mistake. Told her I had 42,000 on my 2016 Sorento, she insisted I was wrong and said "Are YOU SURE it's not 4,200 miles?" ..... I can read numbers. Super disappointed. Last time I walked into a Balise location (10 year... read more

Alyssa Rose's profile image
Alyssa Rose 
8 years ago

Kevin did an amazing job finding the Sportage in the color I wanted and was very professional when handling all my papepwork! 

Erik Crespo's profile image
Erik Crespo 
9 years ago

2 months trying to get lease issue resolved with Balisa Kia. Exchanged my Kia Lease in June 2016 and they have yet to pay off my prior Kia Lease per the contractual agreement; have called and left voicemails with Jeff in finance several times and have been ignored. Still trying to get this resolved 2 months later. Be Careful when exchanging a lease at this location. 

Luz Ayline Vega-Toledo's profile image
Luz Ayline Vega-Toledo 
9 years ago
Andrew Norman's profile image
Andrew Norman 
9 years ago
Will Martin's profile image
Will Martin 
9 years ago

Frequently asked questions about Balise Kia

How is Balise Kia rated?

Balise Kia has a 4.5 star rating with 987 reviews. 

When is Balise Kia open?

Balise Kia is open now. It will close at 6:00 p.m.  

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