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Balise Collision Repair

4.3

About this business

In operation 42 years. 

Location details

1800 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.3596 reviews
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Linda Ingalls's profile image
Linda Ingalls 
recommend  Recommended
4 years ago

Very friendly staff. Kept me notified about the repairs. My car looked like it was brand new I picked it up. Great job Balise collision repair. I would highly recommend. Linda Ingalls 

Business response:

Linda, thank you for writing such a wonderful review about our team. We appreciate your feedback! 

Kathryn Loranger's profile image
Kathryn Loranger 
recommend  Recommended
4 years ago

Great staff at the front desk! Kept me updated and made my entire experience worry-free! 

Heidi Baj's profile image
Heidi Baj 
recommend  Recommended
4 years ago

Their work is amazing I’ve used them 3 times now & even my husband is impressed 

Business response:

Heidi, thank you for the recommendation! We appreciate the wonderful feedback. 

Maureen Pinatti's profile image
Maureen Pinatti 
recommend  Recommended
4 years ago

They were right on the ball. Sent notices every step of the way. Very efficient and personable. 

Business response:

Maureen, thank you for the recommendation! We appreciate the wonderful feedback and are pleased to hear that you had a pleasant experience with us. Take care! 

Amanda Summerson's profile image
Amanda Summerson 
4 years ago

Horrible service! Had.no choice to go there for an insurance claim. It took them 20 days to get 2 tires on my Van FIXED. The girl at the front dest doesn't know absolutley anything about cars or her job. Took them 2 days just to figure out they had to tow my car after itold them 3 different times it was undriveable. No communication at all, I had to call multiple times a day to get an answer on any updates to my car due to them either not answering the phone or not knowing what was going on. They wouldn't communicate with my... read more

Jon Christman's profile image
Jon Christman 
recommend  Recommended
4 years ago

Quick and experienced staff, clean and comfortable waiting area . 

Business response:

Jon, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer. 

Alan Robertson's profile image
Alan Robertson 
recommend  Recommended
4 years ago

Great job great and super friendly staff amazing job repairing my car 

Business response:

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Take care! 

E Daniel White's profile image
E Daniel White 
4 years ago

not happy about the Service. my Vehicle is still there 

Business response:

Thank you for sharing your feedback with us. We understand you have since picked your vehicle up. Please contact us directly to discuss further. 

Stan Baron's profile image
Stan Baron 
recommend  Recommended
4 years ago

Very easy and pleasant to do business with. 

Frequently asked questions about Balise Collision Repair

How is Balise Collision Repair rated?

Balise Collision Repair has a 4.3 star rating with 596 reviews. 

When is Balise Collision Repair open?

Balise Collision Repair is closed now. It will open tomorrow at 7:30 a.m. 

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