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Dr. Walter Balfour, OD is an optometrist in Gallup, NM. He specializes in optometry.
219 W Coal Ave, Gallup, NM, 87301, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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THIS A GREAT PLACE TO GO, GREAT DOCTOR AND GREAT PRICES IF YOUR ON A BUDGET. I LOVE THIS PLACE BEEN GOING FOR YEARS. :)
Very nice man. Office staff is great. Affordable and friendly office. Professional work done.
The Doctor himself if nice, otherwise the ladies up front need customer service training or need to find other jobs if they are not happy with their jobs. They are very rude and unwelcoming.
Did this provider give the impression that they cared about your concerns? Yes Were the waiting room chairs comfortable at this eye care office? Not at all; cheap and plastic Was this provider friendly? Not at all Did this provider answer all of your questions? No, I left confused and frustrated Does this provider return your phone calls? No
The eye care is excellent with Dr. Balfour. however, the three ladies up front need to be be friendlier and professional in providing services. They are so grumpy and tend to ignore your questions at time.
Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left Did this provider prominently display their diplomas or business license? Yes Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Did this provider answer all of your questions? Yes
I have been going to Dr. Balfour for years just to get my eye prescription. I believe he's one of the best in Gallup. No other services. The upfront staff are very moody and tend to be very defensive when questioned regarding their services.
Balfour Walter E OD has a 2.4 star rating with 106 reviews.
Balfour Walter E OD is open now. It will close at 5:00 p.m.
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