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760 W 22nd St, Norfolk, VA, 23517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Me and my husband (fiancee back then) went to Bakers back in September of 2025 to get his grandmother's ring resized for our wedding. After we spoke to the receptionist, they called their jewler to examine the ring for a pricing. After examining, they discovered the ring wasn't actually a diamond ring (which i already knew and wasn't bothered by) and they proceeded to give me and my husband dirty looks. They overpriced the ring resizing to almost $100 and we're "unsure" when the job would be done, claiming the one who does t... read more
The reviews about being rude and unprofessional are accurate. I called for some info on setting an engagement ring. They were condescending about my lack of knowledge of the process. I asked if they could be more helpful, the lady apologized for the “great offense” as she put it sarcastically and hung up the phone. Maybe just a bad day but I wouldn’t personally send people their way. I was recommended them by a friend who had a good experience, I’m not sure if it’s an individual employee or the business but the lack of good ... read more
My wedding band was peeling, it was so strange since I’d only had it for a few months. I had originally purchased the ring off Etsy where the business claimed it was white gold. This establishment said the ring looked silver and that I likely got scammed. They repaired it in a couple weeks for $58 and it looks brand new. The ladies here were friendly and appeared knowledgeable about jewelry. Would recommend this store again!
Excellent customer service would recommend
Baker's Fine Jewelry & Gifts has a 4.4 star rating with 53 reviews.
Baker's Fine Jewelry & Gifts is open now. It will close at 6:00 p.m.
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