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760 W 22nd St, Norfolk, VA, 23517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The reviews about being rude and unprofessional are accurate. I called for some info on setting an engagement ring. They were condescending about my lack of knowledge of the process. I asked if they could be more helpful, the lady apologized for the “great offense” as she put it sarcastically and hung up the phone. Maybe just a bad day but I wouldn’t personally send people their way. I was recommended them by a friend who had a good experience, I’m not sure if it’s an individual employee or the business but the lack of good ... read more
My wedding band was peeling, it was so strange since I’d only had it for a few months. I had originally purchased the ring off Etsy where the business claimed it was white gold. This establishment said the ring looked silver and that I likely got scammed. They repaired it in a couple weeks for $58 and it looks brand new. The ladies here were friendly and appeared knowledgeable about jewelry. Would recommend this store again!
Excellent customer service would recommend
They're rude. Told me it would take a month to send my ring out and get it re sized, laughed at me when I politely said I would find somewhere else. They told me theres nowhere else around to get it done. Not true, I just talked to Long Jewelers in Chesapeake who will have it done in house in a week.
Cost effective ring repair
Baker's Fine Jewelry & Gifts has a 4.5 star rating with 51 reviews.
Baker's Fine Jewelry & Gifts is closed now. It will open at 9:00 a.m.
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