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Baer Wheels

4.2

About this business

Baer Wheels has some of the best bicycle brands in the bicycle industry, along with a service that has some of the most experienced mechanics in the Central Ohio area. Come in some time and see what we are all about. 

Location details

3510 N High St, Columbus, OH, 43214, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2323 reviews
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Standup's profile image
17 years ago

No excuse for this one – Ok, I have read the other reviews, both pro and con. I own two high end road bikes and have rode for years and in my experiences most bike people are great to be around. I understand that it is OK to not be a smiley smiley "how are you today" kind of person, even if you run a business. However the bottom line is that if you run a business, you should be respectful to your customers at all times. I have been in this shop several times and only because I work nearby. I have witnessed this guy David spe... read more

compared2what's profile image
compared2what 
17 years ago

Baer Wheels is solid. – I'm not a super bike person but went into Baer Wheels because they carried the particular bike I was interested in for commuting. The owner helped me out a lot -- I was taking up a fair amount of his time for what wasn't going to be a high-end sale for him, but he was great about it. He's definitely not going to be the kind of person to say "And have a GREAT day!!" -- but whatever, I don't like that service approach anyway. He and his employees are extremely knowledgeable, tell you what they think, I ... read more

needley's profile image
17 years ago

Quick advice, fresh gear, and dark arts of maintenance – Baer Wheels is pretty much the only place I go for bike equipment - tons of great and quality (read "real") stuff all over, and the owner has given me spot-on advice without fail. If you know a thing or two about bikes you can go in the store, say "I need X and Y", get some tips and some stuff, and be on your way - most importantly, back on your bike. Often I will go in just to bounce ideas off of the owner and he'll give his take either way, I will decide and get what... read more

Slipstream's profile image
Slipstream 
17 years ago

An Old School Shop – I cannot argue with the other reviewers about the guy running the place as he is rather abrupt and maybe not as friendly as he could be. When I first went into Baer, I was taken by the fact that it is a real bike shop and not a gigantic emporium of bikes. I'm not a kid so I can cope with guys acting weird in small little shops. People that run a low volume business and hang out mostly by themselves all day are working in that environment for a reason - they probably don't like people. This guy at first c... read more

dcampman's profile image
dcampman 
17 years ago

Great place to get the straight story on bikes. – Very nice store!! I went into this store with a skeptical attitude considering the other posts. I was pleasantly surprised by what I found. I talked to a guy(who said he was the owner) that spent a long time with me explaining the types of bikes to me and their purpose. I am a novice and even though I am not ready to buy right now he took the time to explain to me the ins and outs of want I might be looking for. I will be back for sure. they also looked liked they had a ton o... read more

sids73's profile image
18 years ago

"Why are you in my store?" attitude. One would be better of checking out some other bike store. – Man, what's up with this guy at Baer Wheels? I decided to ignore the 3 other reviews on this website and give this bike store the benefit of the doubt. I actually learned about the existence of this store through trademybicycle (a website). I just wanted to check if I could trade my bicycle (which I had bought online and was the wrong size for me). The website told me that I could either fill up their form online or I could take... read more

b2796's profile image
18 years ago

Good mechanics, but awful service – I had my bike serviced at Baer, and they did a great job. They were also able to fix a problem with my bike that other shops in town couldn't figure out. However, the service is terrible. Even when I brought my bike in to service, and made it clear I was going to be spending money there, I was still given a hard time. I have been there on other occasions and been blown off and condescened to every time. I might return if I have a difficult mechanical issue with my bike again, but otherwise... read more

memaymonster's profile image
memaymonster 
18 years ago

Bikes to drool over, Horrible customer service. – On the surface this is a wonderful bike shop. Beautiful bikes and quality work done. The main point I will make is, if you care about customer service, do not go! I've had my old mountain bike tuned up there a few times in the past few years, and happy with the nice work. Every time I went in the same man was working there, I assume he is the owner. Every time he came across as very rude. The last time I went in there I wanted to buy a bike frame. I ended up leaving because t... read more

columbusguy65's profile image
columbusguy65 
18 years ago

Good selection, poor customer service :o( – This place has a really nice selection but unfortunately very poor customer service. When the owner is in and he has to actually help you, he seems bothered that he has to help you. I'm sure many people are used to poor customer service--this may be why he stays in business. I'm certainly not an expert on bikes and I was looking to get some expert help. He seems very impatient if you are a novice. A much better place would be across the street is Bike Source, where the staff are ve... read more

Frequently asked questions about Baer Wheels

How is Baer Wheels rated?

Baer Wheels has a 4.2 star rating with 323 reviews. 

When is Baer Wheels open?

Baer Wheels is closed now. It will open tomorrow at 10:00 a.m. 

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