Morrie N. on Yellow Pages
8 years ago
06/16/2015, 03:46 AM
worst plumbing company in the DFW area. their practices are fraudulent and forcefully and deceitfully attempt to extort money out of people specially from AHS customers who they are abusing for the benefit of themselves and the AHS with their approval. demanded $850.00 for installation of a water heater which was to be replaced by the AHS, but did not indicate any installation fee on the work sheet. later we discovered that they conspired with AHS to call the installation modification so the AHS can get out of the warranty and payment of installation charge which every company in DFW charges about $500-550. they lied to us when we asked about the itemize list of charges, and sent us a list supposedly coming from AHS while their crooked technician named Cory wrote the itemized list, that took two day to get, then they called claimed that unnecessary items listed can be left out but if they used existing items that need not to be changed or replaced will void their 1 year warranty, and the manufacturer's warranty, and the AHS warranty if we do not do exactly what they demand. after calling the AHS over 5 days, they said first that no the contractor is wrong, and we do not have to use their listed items for installation if they are not needed like a drain pan, and drain line that currently is working, or gas valve that is working, or forcing to change the water lines to flex line while the city code does not require it and copper line are just fine. AHS after talking to them again called back and said that we must use only this crooked contractor and must pay them what they ask, if we want our water heater replaced refusing to send another contractor, and now agreeing with Bacon Plumbing to force us to pay for items not needed to be replaced and while they bacon plumbing is refusing to list the installation charge which has to be paid by the AHS as modification
If you are a AHS customer beware of both the AHS and Bacon Plumbing. do not set up an appointment with them and call AHS back to get another contractor assigned to your plumbing needs.