Backyard and Home

Jim G 

on BBB

8 months ago

I have purchased a pool from backyard and home. After talking to *******, the owner son and him telling us about all the good warranties and the longevity of a doughboy pool we made a purchase for little over $9000. This was during Covid so the delay was understood but once it was time to install it, there was so many hangups so many issues that we didnt get our pool up and going until September that year. Just about a A few months ago, I called ******* to tell him that my liner has collapsed from the wall. He asked me to se... read more

Gilberto P. 

on Birdeye

a year ago

Worst company ever. There are no words to express how dishonest these folks are. Good luck if you expect them to stand by their warranty BB REVOKED THEIR ACCREDITATION THATS HOW BAD THESE GUYS ARE 

Tanisha B 

on BBB

a year ago

I'm usually not one to leave reviews, but I feel it's my duty to warn others about the nightmare I experienced with Bakersfield Backyard and Home. It's been a year since I hired them to build my pool, and it's still not complete. What started as a dream quickly turned into a nightmare when I hired ******, the owner's son, to quote the job in May 2022. He promised the project would take five weeks, but it turned out to be a year of hell. Bakersfield Backyard and Home is very unprofessional and lacks decent customer service. T... read more

Marilyn L 

on BBB

2 years ago

After delay after delay on their part then, threat of a lien against my home, because THEY had not completed the job. The contractor, in between my job being completed, quit the company when I had reached out to ask about the completion. Then two weeks later he was back, said they wanted him to finish the job. He told me 24” holes had to be made for the posts, then to be filled with cement before the inspection. This was the delay. I thought it was done only needing the last fan installed but then this comes up. In the end a... read more

Patrick W. 

on BBB

4 years ago

Be ware of this place Very shady your better off taking your family some where else to shop At least you might have a chance to actually get your moneys worth If you decide to go with them then we can only wish you good luck 

MIguel L. 

on Birdeye

4 years ago

Save yourself a headache and go somewhere else, find someone who knows what they're doing. I hired them to build my underground pool and it's been a nightmare. It's been 5 months and my pool is maybe half way done. Their work is sloppy and they refuse to fix it. Plus the pool designer/contractor is difficult to work with, he's called me an asshole, jerk off etc and the company continues to work with him. And I'm a paying customer. You should hear how he speaks to his employees. I regret ever giving them my business and now I... read more

Sharie Damon 

on Facebook

4 years ago

Really haven’t had the best customer service with this company. 

Cidalia Espinola 

on Facebook

  Recommended

4 years ago

I want to give a BIG thank you to Anthony Enczio and if I could have given more then 5 stars I would!!! He was absolutely amazing!! I purchased a Splashpool from a Fresno store... I needed assistance with to where the hoses were to be placed on the pump as the manual with instructions was for a different pump and where exactly the skimmer was to be placed also. I contacted the store where I purchased the pool to get no help or assistance whatsoever. So I googled stores in California that dealt with splash pools. Backyard and... read more