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B4Adventure
- Manufacturing
- Denver, CO
About this business
Location details
4010 Holly St Unit 16, Unit 16, Denver, CO, 80216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 14 years of business, we've never encountered this sort of discrimination when attempting to carry a company's products--your terse receptionist told us that we cannot carry your product in our Brick & Mortar Store because we also sell on the Amazon Marketplace. Yet other retailers ARE selling your product on the Amazon marketplace.
RecommendedGot our Ninjaline and accessories before Christmas and had a happy child on Christmas Day. It is super easy to install and take down. It's a great way to get kids off the electronics when the weather cooperates!! Highly Recommend It!!
Business response:
Thanks, Rob! We love the photo you posted of your son on his new Ninjaline! We are glad we could help and appreciate your review!
We got the wrong order, but sent an email and on Christmas Eve, Ed O'Brien met me with the right product so that we could wrap it for Christmas morning! Seriously above and beyond! We'll be buying from them again.
UPDATE: The company was very responsive via Facebook. The gift did arrive in time for Christmas, though much much later than planned. I had the same situation as previous review: ordered as a Christmas gift when shipping was guaranteed December 9th. This did not occur and the company did not reach out regarding the delay. I reached out today in follow up as it seems this item will not arrive in time. The company's response was to quote FedEx delivery estimates and emphasize their hard work and extra expense. No resolution wa... read more
Business response:
Hi Jessica, I tracked your package and it shows as being on the fedex truck for delivery today. apologize for our lack of communication - we really have been focused on getting orders out to ensure delivery by Christmas and were not able to keep up with updating tracking and informing customers of the issue we had receiving our inventory late. Please message us privately so we can try to turn around the situation for you!
Updated review: I received the Ninjaline today and all is well for Christmas. Thanks, Slackers! I am so disappointed with the lack of communication by this company. We ordered the Ninjaline on 12/4 (our money was taken immediately) and were promised it would be in stock and delivered just over a week later. My wife and I have tried to email, call and FB message for updates but we have not heard anything back as to whether our order will be fulfilled in time. This is the only thing our 7-year old son asked for Christmas and w... read more
Business response:
Hi Mike - I responded to your Facebook message with tracking information on Monday. Your package is scheduled for delivery by end of day tomorrow. I apologize for our lack of communication. We received an overwhelming amount of orders and our focus has been getting them ALL out in time to ensure delivery by Christmas. Everyone else is welcome to message me and I will check on your orders tomorrow. Thanks and happy holidays!
Very unhappy with this company. I placed an order on November 27 with shipment guaranteed on December 10 and still no product. Also no response to my emails. They took my money the day I ordered though.
Business response:
Hi Sam! I messaged you back regarding shipping information. Your package is scheduled by end of day tomorrow. I apologize for the lack of communication. We have been focused on getting all orders out in time for Christmas. Happy holidays!
This company called ME when I had a challenge setting up my line around my LARGE trees. I had called the store where I purchased the SlackLine from and asked if they had an extender. Within one hour, I received a phone call asking how THEY could help me set it up with an alternative method and they would send me an email with a diagram. LOVE THIS COMPANY!!!
May I rave for just a second? We purchased this zip line as a gift to our 2 oldest children. For weeks (okay, MONTHS really), we avoided getting it out of the box because we feared the installation would be really time-consuming. But, after much urging from our 9 year old, we pulled it out and had it READY in NO TIME! Normally, our kids come home from school and want to play their technology. However, the FIRST thing out of their mouths NOW is, "Can we go do the zip line?!?" Our 7 year old and 9 year old both take turns pull... read more
Frequently asked questions about B4Adventure
How is B4Adventure rated?
B4Adventure has a 3.5 star rating with 68 reviews.
When is B4Adventure open?
B4Adventure is closed now. It will open at 8:00 a.m.
Need help? Contact us.
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