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About
Specializing In Custom Designed Engagement Rings, Private Appointments Available, Largest Seller & Supplier of Loose Diamonds, Laboratory Certified Diamonds Direct From Belgium & Israel
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Carlos B. on BirdEye
a year ago
01/16/2021, 18:02 PM
Esta es la mejor joyería en la que he estado su personal es muy bueno y profesional de verdad quede muy contento!👌🏻
Karen S. on Insider Pages
8 years ago
11/19/2013, 11:55 AM
On-going quality
I have been a customer of Brians for 25 years and have always been pleasantly surprised by the bang for the buck his business provides. The pearl earrings are still as lovely as the day I bought them. And the custom diamond & emerald ring he made had out-lasted my marriage. For custom jewelry, BR is the one place I recommend. Their customers become friends, not just another face in a store.
Sara J. on Insider Pages
11 years ago
01/17/2011, 03:12 AM
over-priced for quality
Well, if this is indication of what they sell, I'd stay away.
http://www.pricescope.com/forum/rockytalky/inflated-appraisals-how-can-some-jewelers-sleep-at-night-t155172.html
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How to respond to negative feedback from a customer
Linda N. on Insider Pages
11 years ago
11/22/2010, 05:20 AM
Lots of Arguments and Excuses
Because I had been a long-term, loyal customer I recommended
BR Diamond to my son when he was looking to have a custom- designed engagement ring for his future wife. My son provided a photograph of the ring he wanted made. When the final product was completed, it did not remotely resemble the photo provided. When he communicated his displeasure with the outcome, he was told to give it to his girlfriend and see if she was okay with the ring! Because of my long term relationship with BRD, I trusted they would have provided satisfactory customer service, but all they provided were arguments, excuses, and a totally painful experience. We all work too hard for our money, and I do not recommend anyone else putting themselves through this type of process.
Tim I. on Insider Pages
16 years ago
09/17/2005, 10:30 AM
Oustanding prices on custom jewelry
We had BR custom design and make a platinum engagement ring and two wedding rings. They are extremely talented and will really work with you to design the jewelry that is right for you. Their prices for platinum and diamonds were so reasonable compared to the jewelry stores and the quality is great. They have a good selection of jewelry available to look at and many pictures of their past work that you can browse for ideas. We plan on going back to BR for our future jewelry needs.
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