This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Axis Admirals Hill Apartments
- Residential Leasing
- Chelsea, MA
About this business
Specialties Your life revolves around your home. ItÕs the place you begin every new day, and where you return to relax and gather with loved ones. Make your home at Axis, and discover an inspiring setting where you will thrive.
Location details
325 Commandants Way, Chelsea, MA, 02150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There is a new management. I get emails that my rent is overdue when it has been paid. I get emails that it is time to pay the rent after it is paid. On the 1st of the month no less! The office manager does not answer emails. She will not answer her phone call. Terrible service and this is supposed to be a luxury apartment. Even their profile picture is a fake! The fire pit showing was in operation for one month long before Fairfield residential even on the complex. It does not even exist anymore.
RecommendedKarlee and Angelica were very helpful for my love in. There was a change over and stuff for Carly made sure that everything was corrected and updated when she came. The building maintenance manager, I think his name is Ricardo was very friendly as well as the Yami.
I love living here! Candace and Kyle are always so helpful and communicative. Our apartment is beautiful and I love the community and park outside.
The Axis property was sold in 2019. A year into the new ownership, there is STILL no maintenance manager on staff. Property [electrical] systems are in MASSIVE decay/malfunction with absolutely ZERO intent on replacing a faulty system (alarms go off multiple times a week and you will not sleep in peace here)- they continue to claim “we inherited a bad system from the previous property managers”… A day after they call a "repair guy" (when leasing staff happens, perchance, to be in the building and they can't handle the sirens... read more
Axis is in such a beautiful, fun location; the amenities are wonderful; the staff is overwhelmingly kind and helpful. Everything about this apartment complex is lovely and amazing!
Business response:
Hi Maryrose, Thank you for your kind review; we are happy to pass along your comments to the team here at Axis Admiral's Hill Apartments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Candace Smith Property Manager
I was truly impressed by how easy Axis made the application and move-in process, particularly since I was moving from out-of-state. Kelyn was very patient and helpful throughout the process.
Great price for both location and amenities that you get with your spacious apartment. Also the front desk people are always there to kindly welcome you.
My apartment is fine but I have been waiting 14 months for them to fix the grills in the courtyard. They are only getting worse every week. On one of the grills now it is not even possible to adjust the flame with one of the knobs. Five different maintenance staff and five different office staff have come and gone in the 14 months since I’ve been here! The fire pit has not worked in one year either.
great place awesome views and the staff is very helpful and polite.
Frequently asked questions about Axis Admirals Hill Apartments
How is Axis Admirals Hill Apartments rated?
Axis Admirals Hill Apartments has a 4.1 star rating with 130 reviews.
When is Axis Admirals Hill Apartments open?
Axis Admirals Hill Apartments is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com