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AW Collision of Long Beach
- Body Shops
- Signal Hill, CA
About this business
Location details
2998 Cherry Ave, Signal Hill, CA, 90755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend As mentioned, their work is good but that all gets put by the wayside by the length of time it took to get the vehicle back without follow up by the body shop 3.5 Star : Repair Quality I would’ve given them a higher number, however, their customer service and customer follow up is abysmal at best. The first quote I received was much higher than the quote that was given by my insurance company. 0.5 Star : Customer Service As mentioned previously the customer service and customer follow up was ab... read more
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
3 Star : Likely to Recommend 3 Star : Repair Quality Quality of work is great. However your inability to communicate properly has left a bad taste in my mouth. 2 Star : Customer Service Lack of communication or sense of urgency 4 Star : Returned Clean
5 Star : Likely to Recommend But I would recommend the reach out weekly to get a status update. 4 Star : Repair Quality The car looks great, my only concern is the time my car was in the shop. But this could be because of the insurance. 3.5 Star : Customer Service I would recommend letting the customer know the weekly status of the vehicle via phone or email. 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Very happy with the customer service and repairs. Would definitely recommend. 5 Star : Returned Clean
0.5 Star : Likely to Recommend They must complete the repair on the left rear fender 0.5 Star : Repair Quality I reported to david at the garage when i was picking up the car that the repair was not completed on the left fender and he took photos and reported it to Joe before i took custody of the car. They promised me that someone would contact me to arrange completion of the repair. No one contacted me. I called the body shop by phone last week and reported the problem to the receptionist and she reported it to the manager... read more
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service David was patient in dealing with the other party’s insurance and very professional. 5 Star : Returned Clean
4 Star : Likely to Recommend I rated an 8 only because price was higher than expected. 4.5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3 Star : Repair Quality The car looks great, the insurance made it a long and horrible process but the paint looks wonderful. However the ACC and collision mitigation system has not been working since I picked up my car. 4 Star : Customer Service Communication was good and they kept me in the loop. 5 Star : Returned Clean
Frequently asked questions about AW Collision of Long Beach
How is AW Collision of Long Beach rated?
AW Collision of Long Beach has a 4.4 star rating with 181 reviews.
When is AW Collision of Long Beach open?
AW Collision of Long Beach is closed now. It will open tomorrow at 7:30 a.m.
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