Avana Plastic Surgery

Shanee L C. 

on Birdeye

3 weeks ago

Good Dr.s terrible coordinators! Pad your bill must have some type commission. Change procedures and Drs. Your balance increases and no one knows who changed what or why. Paid an additional 3,000. on surgery day literally doubled in cost bc they said I had to change Dr. after I paid n the new Dr. cost twice the amount. I had already traveled to Miami. Did same with my next scheduled procedure and decided I had to be sedated at the hospital (separate cost to me) even though I had been sedated there twice before with no proble... read more

Shanee C. 

on Birdeye

3 weeks ago

The Doctors are great! The coordinators are a nightmare and communication is practically non existent. Most times when you call you are cut off after lengthy hold. When you luck out and get the receptionist, they can never find whoever you need to speak to and will promise a call back that doesn't happen. Your balance goes up without reason, no one knows who changed what, and you cannot get refunds only run around. They will schedule your surgery and couple days before or even after you get there give vague reasons why your ... read more