Avalon at Fairway Hills

Wes J 

on BBB

a year ago

Terrible property, continue to have water leaks from the ceiling and it has been over a year and they refuse to fix the problem. 

Chris A 

on BBB

a year ago

The Simi Valley location has become awful and this is largely due to the so-called "management" at this location. They claim there is no general management and there is no-one to escalate issues further up to in the company. - They are lying about policies, and lying to residents about what is in their lease. (Which in my mind puts the company in legal jeopardy). Non-residents have taken over the parking lot and the complex won't do anything about it. Residents are not assured a parking spot or even to be able to park on the... read more

G.A. S 

on BBB

a year ago

Horrible rental experience at Avalon Bay Playa Vista in California. This company is predatory. They illegally tried to evict me 4 times during the pandemic. LA Housing had to send them a cease and desist letter. I could write more about this nightmare, but trust this review will send the message to avoid this company at all costs. 

Tiffany P 

on BBB

a year ago

Avalon Studio City has one of the worst managements ever. I’ve been complaining about the smell of marijuana seeping into my apartment and they haven’t done much to resolve the issue or accommodate for us. I was told the manager would call me but the manager called late at night and then said she would call back and never called again. I was told she would call again and still nothing. The smell gives me headaches and is causing emotional distress. We’re paying for a smoke free community and a 2 bedroom apartment, but we can... read more

Lee C 

on BBB

a year ago

2) If you move here, expect to see rain drenched mattresses, furniture and assorted belongings laid out all across the street and sidewalk in front of the development for weeks at a time. Why? Because this place evicts tenants left and right... all while half the apartments in the development sit vacant and they refuse to make remotely fair renewal offers to current residents. 3) If you are a long term renter, DO NOT MOVE HERE. New residents are quoted at reasonable prices when they move in, while current residents are hiked... read more

Darron M 

on BBB

a year ago

This company is terrible with client services this month my father passed away and as a person that has lived here for 10 years and dealt with their increasingly rude service I tried to make a payment today since of course I had to use money to deal with personal matters and knew that I would get paid later so just pay the late fee. Now they are trying to bs and refuse to accept online or partial payments because they would rather try to evict over paying rent 10 days late. This place has been going downhill fast and they ho... read more

Zaya E 

on BBB

a year ago

As other customers have warned, it is strongly advised to stay away from this company's properties. We had the unfortunate experience of living in Avalon at Arlington Square in Arlington, VA. The office staff is severely underqualified for their positions in management. They fail to respond to emails or phone calls, and even when approached in person for assistance, their staff lacks the knowledge to answer basic questions or the manager is always conveniently unavailable due to meetings. We are currently pursuing legal acti... read more

ALAN R 

on BBB

2 years ago

On behalf of Ryan R*****- This community plays the frugal game and not up to par with the surrounding buildings and unfortunately, in my case not up to par with the customer. To say it lightly, I believe they have there head up in there a$$e$ more concerned about collecting the rent than anything else. The handyman crews that come to the location are inexperienced technicians. They come, diagnosis the situation and not show up or don't do the work properly. The appliances that I experienced were old and not replaced. I had t... read more

Tracy H 

on BBB

2 years ago

We love living at eaves Lake Forest. Our maintenance gives attention to detail! All of the staff show support for each other and work as a team. We are blessed to call this place our home ??