Autumn Ranch On Swenson Farms

JJessie 

on BBB

6 years ago

Good evening. I leased apartment 1750 in early July. I was told less than 2 weeks of my moving date September 6th. I was notified just last Thursday, August 23rd that this apartment complex ********** ***** does not have their permit of occupancy for resident's to live there yet. With this unfortunate turn of events and lack of notification is rude. I was then told today, August 29th that the office should know something by 4PM that day. I Called and I was then told that they don't know anything and won't know something unti... read more

Nick p 

on BBB

6 years ago

I recently lived at Regatta Sloan’s lake and it was the worst place I’ve ever lived at. This was mainly due to the poor management that runs this location. When I moved out of my apartment I spent an entire day cleaning it to make sure we left it nicer than when we moved in. From scrubbing the base boards to cleaning the blinds etc. When we moved in there was dirt and hair balls all over the floor as well as paint splatter all over the floors. Well we were charged almost $350 to paint the walls. The walls were in great shape... read more

Diane B 

on BBB

6 years ago

We moved out of the Carillon Apartments in Nashville (owned by Alliance Residential at that time) on April 30, 2018. When we turned in our keys we were told we also needed to turn in 4 pool pass bracelets that had been issued to us a year earlier, or we would be charged $25 per bracelet. We did not have the bracelets with us at that time but were told we could bring them back in at a later date. We found 3 of them, which we returned on May 4, 2018. Luckily we had the person who we gave them to in the office sign a document t... read more

Estevan L. 

on BBB

6 years ago

Yes I know it is long review to read but trust me when I say this, I am doing everyone a favor. This complex instills complete incompetence when managing it's units and tenants. I will give you several examples of the poor management and poor maintained units I have dealt with here: First issue: When I visited this complex before I signed a lease I was shown two bedroom apartments that they had and floor plans. They quoted me around $700+ per month for rent. The complex was a bit dirty and beat up but for that price I was wi... read more

Arnaldo C. 

on BBB

6 years ago

I lived in an Alliance Residential property in Aurora, CO since August 2016 until March 2018. At that time I decided to move and downsize apartment size the rent kept increasing exponentially. I chose an unit in the same complex since I enjoyed the community and liked the location. Unfortunately our experience was horrible, to say the least. Got an apartment that was smoked in and smelled really bad. The local management didn’t want to do anything and dare to say: It wasn’t can aretes just vaping. The carpet wasn’t even cle... read more

MG 

on BBB

6 years ago

I have been in touch with the local property management affiliate for Alliance for more than one month now. I have called multiple times each week, left voicemails, and talked with her at the office. I moved out of Aire Condominiums in Salt Lake City on May 4, 2018 and my lease expired on May 6, 2018. The final balance sheet was sent to Alliance on May 25, 2018. It has been two months since this date and I have not received my security deposit or final months rent reimbursement back despite my lease stating "Landlord agrees ... read more

Miriam O. 

on BBB

6 years ago

From start to finish Alliance Residential Management did not uphold ethical business operations. In September 2017, I relocated from California fo Southern California and due to a short notice my options were limited. I found the San Cierra Apartments online and contacted the leasing office. After I agreed to the rent, I submitted my personal information for a criminal background and credit check. I was told I was approved with a $250 security deposit which makes sense given that my credit is good enough to qualify for a mor... read more

Bryce N 

on BBB

7 years ago

We weren't even through the lease agreement with their property in South Salt Lake City, The Zeller, before we realized they were shady. They misquoted the base rent and we only realized the error upon receiving our lease agreement. When we brought the issue to their attention they tried to push the blame on us while simultaneously blaming their newly trained staff member. They would not take responsibility as a company. They said they would offer us one month of parking for one car ($50). We are walking away. Hoping we can ... read more

Peter 

on BBB

7 years ago

I recommend NOT renting here. I had a move-out walk-through appointment and when I showed up, management met me outside and said they had already done the walk-through. When I asked what they found, they said everything looked great and the apartment was very clean. That was the last I heard from The Monterra staff. Two weeks after I moved out, I randomly decided to log into my account and there is an overdue charge of $200+. I never received a bill or any notification of this charge. I called the managment office and left a... read more