AutoZone

Kaitlyn David 

on Google

3 weeks ago

Store manager Robert Lee Hairr was extremely rude and unprofessional to not only myself but also his own coworker, he did not want to help me whatsoever by grabbing the wrong part at first without actually taking in my phone number for the warranty breaks I brought in, (im assuming to get us to leave) but also never gave back the break clips.. he then almost had a tantrum over his coworker simply asking for help on the customer he was working with, I unfortunately did not get the coworkers name but he seemed younger and poss... read more

Kevin Markline 

on Google

4 weeks ago

I use Autozone as my primary commercial supplier for my Mobile Mechanic company A + Auto Works By Kevin LLC. They are knowledgeable and have 3 area warehouses when needed to supply parts 

Elvin Martinez 

on Google

2 months ago

They sold us a bottle of used oil. My dad grabbed a bottle of 0-W20 from the back that looked new and we didn’t think of checking the seal. When it was time to pour the new oil at home it turned out to be used-burnt oil. We always get our oil and filter at this location and never had an issue, but this time we did. We came back and explained the situation but there is no way for us to prove we didn’t just pour bad oil in the container and tried to return it or pull a fast one on them, obviously we weren’t we are honest peopl... read more

Ise Sanchez Castillo 

on Google

3 months ago

I have always had good experiences with AutoZone, but this visit to the Hagerstown (Dual Highway) location was extremely disappointing. The Sales Manager, James, treated my partner with disrespect from the moment he walked in. English is his second language, and instead of showing patience, James became rude, raised his voice, and acted as though my partner was wasting his time. What made the situation even more upsetting was seeing James interact politely and respectfully with other customers while treating my partner compl... read more