AutoNation Chrysler Jeep West's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

AutoNation Chrysler Jeep West

1.3

About this business

For residents in the west Denver area, there is no better place for Chrysler and Jeep cars and SUVs than AutoNation Chrysler Jeep West. Our state-of-the-art facility features one of the largest inventories of new and used Chrysler and Jeep vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Chrysler or Je... read more

Location details

16300 W Colfax Ave, Golden, CO, 80401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
1.39 reviews
Select a rating
Shelly J's profile image
Shelly J 
3 months ago

***************. Agreed to a price for my car and was assured the hour drive through traffic would result in the purchase of my car at the agreed upon price. I met with ******, and as I predicted would happen, he gave false information about my tires, which are still under warranty, and offered me $1000 less. Another hour drive home in traffic without a sale. Thank you, ****** and AutoNation Chrysler Jeep West for reminding me why salesmen and dealerships are not to be trusted, especially by women. 

Business response:

We give out an estimate to purchase based on the description of the vehicle. We let everyone know that there will be an inspection once we actually see the vehicle. Unfortunately, your car needs tires. Since that was not disclosed before you got here, we had to deduct for that. 

Chantelle A's profile image
Chantelle A 
5 months ago

I highly recommend not purchasing a used vehicle from this well known car dealership. I purchased a vehicle from them at the end of January *********************************************************************************************************** stranded. A week later the vehicle was repaired at the dealership service department. Leaving me no room to return the vehicle due to this issue and stuck in a loan that I did not need. They tricked me in to a loan and crossing important information out on the contract. After the r... read more

Business response:

We certainly hope that all of our pre-owned vehicle don't have any problems. Unfortunately, 12 year old vehicles sometimes do. In this instance you have not had to pay one dollar extra after the purchase. Everything has been covered by the extended service contract or us. No one tricked you. We do not cross out any information on contracts. We also provided transportation for you when your car was in the shop. Feel free to come in or call if you would like to discuss trading or selling the vehicle. 

Martha S's profile image
Martha S 
a year ago

I purchased a jeep wrangler and was offered an extended vehicle warranty for ***** dollars for 7 years . Do not buy this mopar warranty its a scam. I no longer have the vehicle for almost a year and I am still fighting with them for my refund check!!! That are gonna keep your money , as a matter fact dont buy a jeep period or a Chrysler , they offer the warranty because their vehicles **** and break quick . Total scam 

Business response:

If you need a cancellation processed, please stop in and we can do it for you. All extended service contracts are cancellable unless they have expired by time or mileage. 

Nikiela T's profile image
Nikiela T 
2 years ago

This dealership is ABSOLUTELY HORRIBLE. The sales guy *************************** and manager **** treated me and my daughter like trash on the street. We purchased a ***** Malibu on 04/21/2022. The test drive showed that the ** was having trouble working and the tire pressure light was on. The car was filthy on the inside as well. By Monday, 5 days after we purchase, the check engine light came on and the display screen was black. We reached out to ***** and he responded saying he was working on finalizing the 90 day warran... read more

Elizabeth B's profile image
Elizabeth B 
3 years ago

I bought my car on 12/10/21. I took my car in for repairs on 12/22/21 after noticing transmission issues (it had to be replaced). I got my car back on 1/29 with a leaking transmission and non-functioning AC (service said it was fixed). I bought the car for $17,930 and AutoNation bought it back for $15,500 because my car wasn't 'worth' the $17,000 I paid. They relisted the car for $17,999 - funny it's worth that much when they're selling it (VIN *****************). They made money on my trade, money on the jeep, money on the ... read more

Wesley R's profile image
Wesley R 
3 years ago

I will never buy a jeep or deal with AutoNation again. AutoNation West sold me a 2020 jeep gladiator which only made it 10 months and **** miles before suffering from a debilitating clutch failure. I was without a vehicle for 2 months while still making very high payments. it completely ruined my summer, I was unable to make recreational plans for offroading and camping which was THE WHOLE REASON FOR BUYING A JEEP. The new clutch failed less then two weeks later and now I am back in the same helpless position. My labor day w... read more

Anthony L's profile image
Anthony L 
3 years ago

do not EVER go to Jeep West for service! Service team is -5*. Had my vehicle for 5 days before they even pulled it into the bay. Then they had to order a part (drag link) so they pulled it out of the bay instead of getting the rest of the work done (steering box TSB replacement)!List of repairs to be done that they stopped to have a part overnighted... rear main seal, steering box, drag link, head gasket seal. Two days of repairs stopped until the drag link, which is a 30 minute replacement, was received. 

Daniella B's profile image
Daniella B 
4 years ago

I purchased a vehicle July 2019 and the next day the vehicle wouldn't start after no more than 500 miles of driving it needed a new battery. After requesting a copy of my contract five times (four in writing), it's now 2021 and I have not been mailed a copy of my purchase contract. Further more, the dealership failed to register my vehicle as verbally promised. As of today Feb. 2021, I am still unable to register and legally drive the vehicle because the DMV has stated on multiple occasions that the dealership didn't submit ... read more

Garrett M.'s profile image
Garrett M. 
4 years ago

1/2 a star would be accurate. I bought my Mazda there about a year ago. They supposedly do a 120 point inspection (possibly more), but after about a month of having the car I heard strange noises from one of the tires. Took me bringing it in to a tire shop for them to tell me I'm lucky I made it safely due to the loose lugs on my tire (meaning the tire was about to fall off)....there were sensors that they (AutoNation) would not fix for me as well. And as of recently I have been experiencing some coolant leaking. Had it chec... read more

Frequently asked questions about AutoNation Chrysler Jeep West

How is AutoNation Chrysler Jeep West rated?

AutoNation Chrysler Jeep West has a 1.3 star rating with 9 reviews. 

When is AutoNation Chrysler Jeep West open?

AutoNation Chrysler Jeep West is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com