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AutoNation Chrysler Dodge Jeep RAM Houston

4.1

About this business

At AutoNation Chrysler Dodge Jeep RAM Houston, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts. 

Location details

1515 S Loop W, Houston, TX, 77054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,130 reviews
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Alejandra Limon's profile image
Alejandra Limon 
4 years ago

Honestly avoid this dealership if you don’t want to deal with a horribly rude sales manager after my husband was being really respectful and was having a simple conversation to see what could be done with our deal( since my husband works at a different dealership)! But so relieved I didn’t give this dealership my business again and was able to go else where and obtain the same car I went in this dealership for at a different dealership and very helpful and respectful one instead! Already told a handful of close friends who w... read more

Business response:

Alejandra, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep Ram Houston. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-7825. We would appreciate the chance to turn your experience around. 

Betty Moore's profile image
Betty Moore 
recommend  Recommended
5 years ago

Great car buying experience experience, salesman and finance guys were informative and professional. I felt like I got a good deal no hassle very smooth! 

Business response:

Betty, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! 

Sherry De La Torre's profile image
Sherry De La Torre 
recommend  Recommended
5 years ago

First time there. Hector helped me out and he was very professional and helpful. Took the time to make sure I got everything I needed to fix my Jeep. Thanks, Hector! 

Business response:

Sherry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep Ram Houston! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Houston and we hope to be of service again in the future. 

Evangelina Eufracio's profile image
Evangelina Eufracio 
recommend  Recommended
5 years ago

I had one of the best experience ever. Amber Mobley gave me the best experience I have ever had in any dealership. She not only told me what was wrong with my vehicle. Also told me about all the benefits I had. Was able to replace my tire without having to pay anything. Now that’s what I call great customer service. Thank you Amber as I am very great full for all the help you gave me. 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep Ram Houston! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Jennifer Pfaff's profile image
Jennifer Pfaff 
5 years ago

Stay away! This dealership is so incompetent it's not even funny! I drove 3 hours to make this deal, was already funded through my bank. Edwin swore up and down I would get a tax credit on my trade. I told him I didn't think that was so, so he checked with his finance manager that confirmed I would. Almost a month later I get a call that they need another $1300 to register my vehicle. I told them it was their mistake, they needed to cover it. I called today to check on it to find out I should be expecting a demand letter fro... read more

Business response:

Hi Jennifer, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram Houston take our reviews very seriously. Please call our General Manager at (713) 489-7825 for ways we can work towards resolving these issues. We look forward to hearing from you soon. 

Yovanda Revis's profile image
Yovanda Revis 
5 years ago

Crooks, thugs, rude, unprofessional and all the above. Just read all the negative comments on Auto Nation Corp website. They will screw you if you let them. They’re parasite. They tried to sell me a vehicle at a very high interest rate through their financing. I told them to get my car that I was trading in and the salesman says hold on. He then tries another bank and come back with a 3% rate. Should have done that the first time. Just rogue. The service department is no better. In see why their review rate is 2.5 They suck!... read more

Donna Berry Booker's profile image
Donna Berry Booker 
recommend  Recommended
5 years ago

My representative was pleasant and made sure the work was done correctly. 

Doug Favaregh's profile image
Doug Favaregh 
recommend  Recommended
5 years ago

Best buying experience I’ve had, Shane Chambers is the guy to go to if you want the best service! He went above and beyond to get me a great deal and made the three hour drive worth it. 

Sara Carter Kendrick's profile image
Sara Carter Kendrick 
recommend  Recommended
5 years ago

Shane Chambers was a joy to work with and he got us everything we asked for in our new Jeep. Thank you Shane! 

Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM Houston

How is AutoNation Chrysler Dodge Jeep RAM Houston rated?

AutoNation Chrysler Dodge Jeep RAM Houston has a 4.1 star rating with 3,130 reviews. 

When is AutoNation Chrysler Dodge Jeep RAM Houston open?

AutoNation Chrysler Dodge Jeep RAM Houston is open now. It will close at 6:00 p.m.  

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