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AutoNation Chevrolet Gilbert
- Car Dealers
- Gilbert, AZ
About this business
AutoNation Chevrolet Gilbert, a Phoenix Chevy dealer, has a vast inventory of new & used Chevy cars, trucks, hybrids and SUVs. We offer vehicle financing, Chevrolet OEM factory service & auto parts.
Location details
3215 South Auto Way, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Avoid this dealership at all costs. Customer service at this dealership is nonexistent. They will not offer an apology, assistance, or explanations. They will provide excuses. The service department is the worst! They told me my transmission needed to be replaced and that it was safe to drive off the lot. They offered no loaners or rental car assistance, while all surrounding dealerships provided loaners. They were backed logged for a further diagnosis for over a month, even though they had already told me the transmission w... read more
Tried the service department out. Made an appointment to have my car get looked at. My vehicle sat for two days with nothing happening until I decided to just go pick my vehicle up. Vehicle is a Chevy with extended warranty, not sure what the issue was, but just a bad overall experience.
Business response:
Hi Mike, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please contact us at (480) 630-2821 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Chevrolet Gilbert
RecommendedAwesome Place was clean helpful knew exactly what I wanted no hassle Richard Azanger Awesome Amazing Superb Customer Service
Business response:
We appreciate you taking the time to leave us a response, Victoria! Feel free to stop by if you ever need any more help. Drive safe!
Very professional!! Kind, courteous. Fast service. Made sure i was happy with the services I had done. Awesome customer service. Will be going back for sure
Business response:
Hello Travis, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Please take your business elsewhere- Unfortunately while the buying experience was pleasant the product sold during the sales experience was misrepresented. I was sold “a pre paid maintenance plan”. I was told to come in at the end of the 46,000 mile coverage and get all the items replaced. Here I sit in the dealership being told that the product only covers products deemed broken. I came in to find they won’t cover anything but an alignment and a battery. $950.00. I was recommended brakes on my last visit and now I’m told t... read more
Business response:
Troy, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 630-2821 for further assistance with moving forward. We hope to hear from you in the future.
Fantastic experience best car buying experience I've had in 62 years. Friendly courteous and the process was very streamlined. Everything felt honest and fair
Business response:
Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Dealer respond quickly unfortunately vehicle sold while we were email and texting each other
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about AutoNation Chevrolet Gilbert
How is AutoNation Chevrolet Gilbert rated?
AutoNation Chevrolet Gilbert has a 4.3 star rating with 4,587 reviews.
When is AutoNation Chevrolet Gilbert open?
AutoNation Chevrolet Gilbert is open now. It will close at 7:00 p.m.
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