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AutoNation Cadillac Port Richey
- Car Dealers
- Port Richey, FL
About this business
AutoNation Cadillac Port Richey is the premier destination for all things Cadillac in the north Tampa area, and is one of the largest Cadillac dealerships in Western Florida. Located in Port Richey just north of the Gulf View Square Mall, our dealership serves residents from surrounding Palm Harbor, Spring Hill, and Tampa, too. From the latest new Cadillac vehicles for sale, to our extensive used inventory, AutoNation Cadillac Port Richey has it all. Visit our website to learn more, and schedule a test drive today.
Location details
9921 US-19, Port Richey, FL, 34668, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Took my 2018 GMC Terrain that I bought from them in for a oil change,tire rotation and to have a tire checked out that was leaking. wait for 2 hours the Service writer comes in to talk to me tells me I need new windshield wipers because they or streaking! So I said how much are they? Said says $49.99 so I said ok replace them. She also said they couldn't find anything in the tire when I already new there was a little nail in it. So she says I will have them check it again. 20 minutes later comes back and said yes it has a sm... read more
Business response:
Mr. Whisman, this is completely unacceptable treatment and not reflective of how we take care of our guests. I'm investigating this with my service team and will reach out to you shortly.
So, here is how I spent over 4 hours of my Saturday. Go to buy this car, test drive, fill out paperwork, paying cash. Get to the point of getting a temporary tag and paying, and Robby notices the temp tag says the car is black, it's not, it's red. The finance manager says "oh, that doesn't matter" and I say "yes it does, we will get arrested for driving a car that doesn't match the tag". He gets annoyed and has someone go check the VIN number, it's wrong. Mind you I have already added it to my insurance and our tags are tran... read more
Business response:
I sincerely apologize for the mix up. We ran pricing on 2 completely different models for you that day, and I can assure you that this was a genuine mistake. We print a picture of the car you're interested in at the top of our pricing sheets to help avoid this, and clearly my team did a poor job of verifying that we were pricing the Terrain and not the Acadia for you. I take full responsibility and I'd love to offer you my assistance. I'll be reaching out to you shortly.
Frequently asked questions about AutoNation Cadillac Port Richey
How is AutoNation Cadillac Port Richey rated?
AutoNation Cadillac Port Richey has a 4.6 star rating with 1,472 reviews.
When is AutoNation Cadillac Port Richey open?
AutoNation Cadillac Port Richey is closed now. It will open at 9:00 a.m.
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