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Autobell Car Wash
- Automotive
- Greenville, SC
About this business
Location details
1536 Woodruff Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:30 a.m. to 6:00 p.m. |
On 1/31/24 at the ********** ** (*********************) AutoBell location an Employee stole my sons cell phone from his grandparents car (passenger side door pocket) and per the manager the employee who is accused of taking it is seen at the passenger side door acting very suspicious and leaves the car to goes off camera. Manager tried to contact employee to discuss which the employee blocked his call. It is clear that AutoBell cares nothing about customers and their property. This was my sons 1st cell phone which he receive... read more
Business response:
We are fully aware of this incident at our ********************* location as weve seen your multiple reviews across our social media platforms as well as the several calls made to our home office and direct contact with our district manager. It is our understanding that the police have been contacted regarding this matter. We stand ready to help them with their investigation anyway we can.
I've used the local ******* for several years. In October 22 at a local *******, was offered a free carwash if I signed up for a monthly program. The attendant implied if didn't want the service, it would automatically cancel. I just discovered I've since been charged $47.18 a month since October. I have not used ******* since that initial visit. I went to the ******* store where this happened. The current store manager said if I called ******* corporate and explained the situation, they would cancel ** service and if they c... read more
Business response:
************. Thank you for contacting Autobell(R) Car Wash. We apologize that the promotion you enrolled in was not explained clearly. Since our records indicate that you did not complete your registration process, and the only wash used was from the day you initially purchased the plan, our operations team has processed a refund for 3 months. We apologize for any inconvenience this may have caused you. Sincerely,Autobell(R) *************
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
Business response:
Thank you for allowing us the opportunity to respond. The customer had her vehicle washed on 8/29/2023. After exiting the car wash, she brought her concerns mentioned above to the attention of our manager. We then performed our investigation process. All equipment was inspected and found to be in standard working order. Vehicles washed before and after the customer's vehicle were inspected and no similar damages were found. We then sent her vehicle back through the car wash to see if any of the claimed damages would be recre... read more
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this matter. Thank you, Autobell *************
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this matter. Thank you, Autobell *************
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this matter. Thank you, Autobell *************
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
Business response:
Thank you for allowing us the opportunity to respond. The customer had her vehicle washed on 8/29/2023. After exiting the car wash, she brought her concerns mentioned above to the attention of our manager. We then performed our investigation process. All equipment was inspected and found to be in standard working order. Vehicles washed before and after the customer's vehicle were inspected and no similar damages were found. We then sent her vehicle back through the car wash to see if any of the claimed damages would be recre... read more
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
Business response:
Thank you for allowing us the opportunity to respond. The customer had her vehicle washed on 8/29/2023. After exiting the car wash, she brought her concerns mentioned above to the attention of our manager. We then performed our investigation process. All equipment was inspected and found to be in standard working order. Vehicles washed before and after the customer's vehicle were inspected and no similar damages were found. We then sent her vehicle back through the car wash to see if any of the claimed damages would be recre... read more
Frequently asked questions about Autobell Car Wash
How is Autobell Car Wash rated?
Autobell Car Wash has a 3.1 star rating with 418 reviews.
When is Autobell Car Wash open?
Autobell Car Wash is open now. It will close at 7:00 p.m.
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