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Auto Team Delaware

4.3

About this business

GM Certified Internet Dealer 

Location details

1606 Pennsylvania Ave, Wilmington, DE, 19806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.3120 reviews
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adorabledawn's profile image
adorabledawn 
7 years ago

No pressure haggle free very laid-back experience great salesmen who work to get the customer what they want 

Joel's profile image
7 years ago

Really disappointed since the listed prices for their vehicles are not accurate. I tried to buy a car at the full asking price and they said if I don't finance it then I need to add an additional $2000 just for paying cash. Thjs is not listed anywhere on their CarGurus listing. This $2000 increase is in addition to any tax, title, dealer fees. I hate it when used car dealers live up to the sleazy reputation :( 

Arnel's profile image
7 years ago

Responsive Dealer 

Ken Adams's profile image
Ken Adams 
7 years ago

They are very responsive, thorough and professional. I have dealt with them several times in the past 40 years or so. Listened to my needs and took good care of me. 

Michael's profile image
Michael 
7 years ago

I drove 2 1/2 hours one way to Auto Team Delaware in Wilmington, Delaware, to pick up my used 2017 Buick Regal today. I negotiated a price in advance with the sales manager, sent a $500 deposit and drove to Delaware from central Maryland to complete the transaction. We negotiated a price for a GM CERTIFIED PRE OWNED vehicle in advance. When I got to the dealership I discovered that the warranty was through a private insurance company. NOT GENERAL MOTORS. I was very clear with the sales manager on my expectations and HE AGREE... read more

Business response:

As a Cadillac dealership, we can only offer the Factory Certified Pre Owned Warranty on Cadillac-brand vehicles (we can also offer Factory Certified Warranty for Subaru and Kia, as we have those franchises as well).The sales manager was clear about this in his discussion.We do offer additional extended warranties, and that is what he indicated in his recollection of the call.Why/how we could not come to terms on the sale of a newer Buick simply because it was not "Buick Certified" should not warrant a 1 star rating.We were u... read more

Elber's profile image
7 years ago

This dealer is the biggest rip off ever, wanted to chg me 595 for air in tires & paper work, also another $1,000. for reg & other expenses, So they're making well over 1,000. extra on every sale !!! 

Business response:

We apologize for the miscommunication.We do offer Nitrogen Air Tire Warranties that cover the cost of tire damage as an Option.Additionally, we do have a documentation fee, as all dealers do, but regarding registration expenses; those are state-mandated by Division of Motor Vehicle agencies.Please contact our Sales Management directly to discuss further.Again, we apologize for the miscommunication. 

Barry's profile image
7 years ago

They called, emailed and persisted trying to help me. 

Precious's profile image
Precious 
7 years ago

They did there best to help me 

darryl's profile image
7 years ago

Very grateful in its information! 

Frequently asked questions about Auto Team Delaware

How is Auto Team Delaware rated?

Auto Team Delaware has a 4.3 star rating with 120 reviews. 

When is Auto Team Delaware open?

Auto Team Delaware is closed now. It will open tomorrow at 9:00 a.m. 

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